We are seeking a dedicated and customer-focused Customer Service Representative to join our team. This role demands excellent communication skills, a positive attitude, and a passion for customer support.
Handle inbound customer inquiries via phone, email, and chat regarding lawn mower products, including product features, usage instructions, maintenance tips, and troubleshooting.
# Provide guidance on proper lawn mower operation, maintenance schedules, and safety procedures. Language Skills: Fluency in English and either French is mandatory.
Experience: Previous experience in a customer service role, preferably in a technical or consumer electronics field.