(Junior) CRM Manager (all genders) Cologne Vollzeit 22-03-2026 Zentrale Deine Aufgaben Planung, Umsetzung und Auswertung von CRM‑ und Loyalty‑Kampagnen über relevante Kanäle (u. E‑Mail, App, Print) mit dem Ziel, die Kundenbindung nachhaltig zu stärken Operative Unterstützung bei der Planung, Umsetzung und dem Rollout ausgewählter Loyalty‑Aktivierungsmaßnahmen entlang des Customer Lifecycles Koordination von Kampagnen in enger Zusammenarbeit mit internen Fachbereichen (z. Grafik, Content, Retail Marketing) Unterstützung bei der Konzeption, Koordination und Umsetzung von Print‑Maßnahmen (z. Mailings, Store‑nahe Materialien) in Abstimmung mit internen Teams und externen Dienstleistern Durchführung und Auswertung von A/B‑Tests sowie Aufbereitung von Ergebnissen zur kontinuierlichen Optimierung unserer CRM‑Aktivitäten Mitarbeit an innovativen CRM‑ und Loyalty‑Projekten zur Weiterentwicklung der Kundenaktivierung und ‑bindung Dein Profil Ein erfolgreich abgeschlossenes Studium im Bereich Betriebswirtschaftslehre, Marketing, E-Commerce oder einer vergleichbaren Fachrichtung Erste praktische Erfahrungen im CRM- & Loyalty-Umfeld, idealerweise im Retail oder E-Commerce Grundkenntnisse in der Arbeit mit CRM-Tools (z. B. Emarsys) und Interesse an datengetriebenem Arbeiten Strukturierte, zuverlässige und eigenständige Arbeitsweise sowie Teamfähigkeit Begeisterung für Loyalty-Programme, digitale Trends und innovative Kundenbindungsmaßnahmen Sehr gute Deutschkenntnisse und gute Englischkenntnisse Leidenschaft für Sneaker, Streetwear und digitale Trends Benefits Further training & seminars We want you to keep growing and growing. That’s why we offer our employees regular training sessions and events and support programs aimed at helping you progress to the max in your career. Season ticket SNIPES subsidizes a public transport season ticket for employees at our HQ and in the warehouse. You can also use this ticket in your free time and at the weekend. At specified times, additional people can travel with you on your ticket free of charge. Jobbike For all those who are considering switching to a bike, there is the option of leasing a bike via SNIPES. No matter if city bike, road bike or e-bike. SNIPES supports you on a monthly basis. Employee discount As a SNIPES employee, you benefit from generous staff discounts at SNIPES. Urban Sports Club If you want to do something for your fitness, we will support you. With an Urban Sports Club membership discounted by SNIPES, you can benefit from an extensive range of various sports and varied courses. Company gym / sports facilities Power yourself up again at the end of your working day in the gym at our HQ. All equipment is available for use from 7 a.m. through 10 p.m. every day, including the weekend. We’ve also got our own basketball courts opposite both HQ and our warehouse, so you can shoot some baskets with your colleagues. Canteen At lunchtime, you can enjoy a selection of delicious, healthy food in our pleasant cafeteria at HQ. Fresh dishes, including a vegetarian option, and a salad bar are available every day. Remote work Depending on your job and by arrangement with your team, you may be able to spend up to two days per week working remotely, either from home or ‘on the road’. Parking spaces You drive to work? No problem – as part of our team, you’ll have access to an employee parking space. This way, you can skip the daily search for a spot and start your workday more relaxed. Events We regularly organize events for our employees. Whether on a grand scale, with performances from international artists, or in a more relaxed setting: the main thing is that we have a good time together. Company pension scheme We have an arrangement with Hamburger Pensionskasse (HPK) for your company pension scheme. Each month or once a year, you can pay in an amount of your choice, which will be topped up by SNIPES. Corporate Benefits Through Corporate Benefits, you also benefit from further, permanent discounts with well-known partners – in terms of shopping, services or events. Ansprechpartner SNIPES SE Antonija Damjanovic People & Culture Project Partner People & Culture Team Interessiert? Dann bewirb dich jetzt über unser Onlineportal. Wir freuen uns auf deine Bewerbung.