Service engineer - saxony-anhalt region

FOSS is a leading international manufacturer of analytical system solutions for the food and agricultural industries. Our analysis systems, based primarily on infrared technology, set global standards in laboratory and process applications.
As a subsidiary of our Danish parent company, we successfully market and service FOSS solutions in Germany, Austria, and the Benelux countries.
To strengthen our service organization, we are looking for a Service Technician in field service (m/f/d).

The job

As a Service Technician, you will play a key role in ensuring high performance, reliability, and customer satisfaction for FOSS analytical systems. You will work directly with customers in the field as well as remotely, supporting both laboratory and process installations.
You will operate independently within your service area, while being part of a skilled, international service organization that values quality, collaboration, and professional expertise.

Some of the most important tasks will be to: 

• Install and commission FOSS analytical systems
• Perform maintenance, troubleshooting, and repairs on-site
• Provide customer support via hotline and remote access
• Conduct user seminars and customer training
• Manage spare parts and technical documentation
• Ensure high service quality and strong customer relationships

About you

The most successful candidate can say yes to most of the following:

• Completed technical education with several years of relevant professional experience
• Experience with installation, maintenance, or support of analytical systems (process or laboratory), preferably within the food industry or similar environments
• Strong interest in technically advanced products and systems
• Very good German and English skills, both written and spoken
• High customer orientation and strong service mindset
• Resilience and professionalism, even in challenging situations

Since you will visit customers all over the region, extensively travel should be expected.

Working at FOSS

You will join a dynamic and international organization where personal responsibility, independence, and development are highly valued.

We offer:

• An independent role in a professional and collaborative service team
• Performance‑based salary aligned to the role
• Company car, also available for private use
• Workplace health promotion and access to EGYM Wellpass
• Ongoing training and development opportunities
• Company pension scheme and capital‑forming benefits
• Additional attractive benefits within a stable international company

How to apply
We look forward to receiving your application. FOSS is committed to maintaining an inclusive culture and a diverse workforce. You can help us sustain an unbiased recruitment process by not including photo or age in your application.

If you have any questions about the position, please contact Michael Arens on +49 40 8539979‑0 

FOSS

Today, more than 8 billion people around the world are dependent on nutritional food. Tons of food being produced in a million different ways and under varying conditions, creating challenges all the way from field to fork. One of them, obviously, being the effects it has on climate change. 

FOSS helps the world’s 100 biggest food companies and more than 40,000 others around the world navigate exactly that with intelligent, data-driven and innovative analytical solutions. We are making sustainability a better business and we’re doing so as global market leader in our field – improving food quality, minimizing food waste, ensuring food safety, and securing fair payment.

Join a pioneering and innovative company in the food and agriculture industry. A company on a mission, with offices all around the world and 1,750 talented colleagues across 34 different countries.