Working at Freudenberg: We will wow your world!
Responsibilities:
1. Responsible for process management and governance of IT services within the value area
2. Definition and implementation of IT services in value area
3. Management of overall IT budget in value area
4. Streamline IT services in value area. Achieve IT operational excellence.
5. Lead the team in value area and establish a high-performance organization
6. Create structure and sustainability
7. Business Partnering: Consultancy for Vibracoustic management
8. Management of incidents, problems and request fulfillment (1st and 2nd level)
9. Responsible for crisis coping (MINC Management)
10. Service Level Fulfillment
11. Lifecycle Management
12. Monitor external partners on operational level
13. Contributes to establish a high-performance IT organization
Qualifications:
14. Degree in IT or equivalent combination of education and experience
15. Extensive experience in a similar role
16. Substancial in Financial Management Systems, HCM Systems, Reporting Systems and Engineering Systems
17. IT Application Portfolio Management (LeanIX)
18. IT Service Management
19. Substancial in business and corporate processes for automotive suppliers and IT service processes (ITIL)
20. Proven leadership ability with strong problem-solving, communication, and interpersonal skills
21. Proficient Level in English, skills in an additional major language are welcome