About us
We support all organizations in their digital transformation, providing holistic ICT and Telecommunication solutions and tailored managed services. With our partners and customers, we co-create opportunities and enable growth in a secure and sustainable manner.
Together with them and our partners, we implement sovereign and trusted solutions that make people work smarter.
Your Mission
The Senior CMDB Architect will design, implement, and maintain the enterprise CMDB, focusing on BMC CMDB and ServiceNow CMDB for possible migration. The candidate will integrate the CMDB with ITSM (IT Service Management), ensuring seamless interoperability and integration with other components.
The role involves detailed planning, environment analysis, high-level and detailed design/architecture, use-case/test-case creation, build-out and testing of the new environment, and production deployment.
Professional Skills:
* BMC CMDB hands-on implementation knowledge
* Atrium CMDB expertise
* ITSM and ITIL v3 framework knowledge
* Service Management solution design best practices
* BMC Atrium CMDB and AR System / Spoon ETL expertise
* ServiceNow CMDB knowledge
* DevOps tooling experience
* Operating systems knowledge (Linux and Windows)
* Shell scripting and Python programming skills
* ServiceNow ITSM expertise
* English fluency (written and spoken)
Responsibilities:
* Design and implement CMDB solutions using BMC CMDB functionality and features
* Explore approaches for smooth migration to ServiceNow CMDB
* Manage integration between CMDB and ITSM solution (ServiceNow ITSM)
* Manage upgrades, patches, and updates for CMDB systems
* Address security vulnerabilities and implement best practices for securing CMDB environments
* Collaborate with cross-functional teams to gather requirements and provide technical expertise
* Develop and maintain documentation