Move forward with Prosoz!
We support municipalities throughout Germany on their journey into the digital future.
As a full-service provider, we deliver solutions from a single source—from software to consulting.
To further advance the digital transformation in municipal administration, we are looking for you as a
Process Manager (m/f/d)
Join our team in the area of corporate services on a full-time basis, working from home or in Herten in the heart of the Ruhr region – and get ahead with the market leader for municipal IT solutions!
This will be your job...
* You will take over the procedural control of complex interfaces between the various business areas
* You will support the specialist departments in the introduction and further development of processes – from conception to implementation
* You will identify potential for optimization (efficiency, quality, automation, use of AI solutions) and derive concrete measures from this.
* You will document the processes transparently and comprehensibly in the target system and ensure that they are sustainably anchored.
* You will be responsible for monitoring and introducing KPIs for process performance and automation levels.
* You will provide technical support for implementation projects and assist with test/rollout scenarios.
What we are looking for...
* You have a degree in computer science, business informatics, industrial engineering, or equivalent professional experience.
* You have certification in BPMN 2.0 (Business Process Model and Notation) or comparable, e.g., Lean Six Sigma or ITIL.
* You have experience in process management, ideally in IT environments, as well as experience with end-to-end processes.
* Ideally, you have already gained experience with integration technologies and middleware; specific products (e.g., X4) are a plus, but not a must.
* You have strong moderation and communication skills for cross-departmental coordination.
You may think like this...
You are a good fit for us if the following statements could also come from you:
* I don't see processes as rigid procedures, but as systems that can be continuously improved.
* I feel comfortable at the interface between IT, specialist departments, and management—and speak all three languages.
* Complexity doesn't scare me, it motivates me.
* I question existing processes respectfully but consistently.
* For me, standardization and flexibility are not mutually exclusive.
Good reasons for PROSOZ...
* A high degree of personal responsibility and short decision-making processes
* Appreciative and open cooperation on an equal footing and a strong feedback culture
* Plenty of room to experiment and for your professional and personal development
* Flexible working hours and models that fully contribute to your work-life balance
* Mobile working possible
* Home office option throughout Germany – regardless of whether you live in Frankfurt, Berlin, Dresden, Munich, Leipzig, Cologne, Düsseldorf, Stuttgart, Hamburg, Bremen, or anywhere else in Germany
* Permanent employment contract and at least 30 days of vacation
* Attractive compensation package and numerous great benefits
* Comprehensive, structured onboarding to help you get oriented, settled, and network
Do you have any questions?
Your personal contact is Nathalie from our recruiting team:
Nathalie Kunze | Human Resources, Legal, and Organization| karriere@prosoz.de
We look forward to hearing from you—you can easily get in touch with us in just a few clicks!
For reasons of readability, we do not differentiate between genders in our texts. All genders are always included.