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Hr specialist - accommodations consultant with german and english (12 months), accommodations team

München
Amazon Deutschland Services GmbH
HR Experte
Inserat online seit: 1 Juli
Beschreibung

Social network you want to login/join with:HR Specialist - Accommodations Consultant with German and English (12 months), Accommodations Team, MunichLocation: MunichJob Category: OtherEU work permit required: YesJob Reference: 987b6ac8bb3dJob Views: 5Posted: 30.06.2025Expiry Date: 14.08.2025Job Description:Please note this is a 12-month contract role.The Accommodation Consultant (AC) will work directly with employees and senior leadership to provide accommodations. The AC will be the primary contact for employees during the accommodation process. This role requires exceptional communication and organizational skills, attention to detail, the ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, and a customer service focus aligned with Amazon's standards.Key responsibilities:Perform accommodation reviews to ensure compliance and support employee requests for accommodations in safe and productive assignments.Serve as a subject matter expert on the accommodations process and disability laws at provincial and federal levels.Coordinate the accommodation process and provide end-to-end case management.Collaborate with stakeholders to determine and finalize accommodation approvals or denials.Work with leave of absence case managers.Communicate accommodation decisions, disseminate the Job Accommodation Record (JAR) to employees, and partner with relevant stakeholders for implementation.Educate employees and HR on complex aspects of return to work, accommodations, and case processes.Direct employees to appropriate resources for answers.Maintain a high volume case load.Keep system records accurate and timely.Provide training to employees, managers, HR, and others in DLS.Adhere to internal SLAs and quality standards.Partner with third-party administrators, HR, Safety, Legal, Payroll, Benefits, and other departments.Participate in activities and projects within the DLS program.Maintain reliable and timely attendance.Perform other duties as assigned.Travel as appropriate.Basic qualifications:Bachelor’s Degree in Human Resources or related field.Relevant experience supporting employees on benefits, leave, HR, or employee relations.Proficiency with Windows, Word, Excel, PowerPoint.Very good written and verbal proficiency in German (B2 CEFR) and English (B2 CEFR).Preferred qualifications:Knowledge of disability laws regarding access for people with disabilities.Experience managing BEM cases, database management skills.Strong time management and ownership of deliverables.Attention to detail, problem-solving, organizational skills, and ability to handle multiple priorities.Ability to work with all levels of business and build strong relationships.Experience providing consultation and training on disability issues.Excellent customer service and communication skills.Ability to thrive in a dynamic environment with minimal supervision. #J-18808-Ljbffr

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