Overview
Executive Housekeeper | Baltimore McHenry Row Courtyard role at Salus Altmark Holding. This position requires leadership of the housekeeping department to maintain high standards of cleanliness, guest satisfaction, and operational efficiency.
Responsibilities
* Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
* Ensure compliance with and completion of all daily operational procedures by the Housekeeping Department.
* Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
* Hire, train and develop team members and ensure all required training is complete according to standards.
* Review daily business levels, anticipate critical situations, and plan effective solutions to expedite these situations.
* Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules throughout the week to meet business demands.
* Ensure all end-of-month reports are completed to standard.
* Assist staff with their job functions to ensure optimum service to guests.
* Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
* Manage all aspects of employee performance to ensure productivity and a positive work environment.
* Maintain the housekeeping department’s annual budget.
* Perform housekeeping, laundry, and houseperson functions whenever necessary.
* Other duties as assigned.
Qualifications
* Minimum 1-3 years of housekeeping management experience in the hospitality industry.
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
* High school graduate or equivalent; some college preferred.
* Bilingual English/Spanish a plus.
* Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment.
Employment details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Hospitals and Health Care
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