This position is located at 146 Brick Lane, London,, E16RU Germany Please note this role is based in Germany This role sits in URBN, our shared service function within the HR & Talent Department. URBN supports and works across all business areas across our three brands. This is a pivotal role within the Retail HR team, supporting our retail populations across our German Stores. The role reports to the HR Manager for the EU and works closely with the retail Talent team. Building strong relationships with stakeholders will be critical to the success of this role. The ideal candidate will be German speaking and already be working at HR Advisor level, ideally for a retailer. Personality and approach will be as important as your experience. You need to be resilient, driven and focused on achieving results. Building strong relationships with the store teams will be critical to the success of this role.Employee RelationsAct as a point of contact for all retail HR-related queriesProvide Employee Relations advice to employees and line managers, ensuring a best practice approachEnsure all issues are dealt with following Company policyWork closely with other HR colleagues to monitor, review and update all policies, ensuring they reflect the commercial needs of the business Ensure URBN is compliant with all UK and European employment law and proactively seek updates Prepare and issue correspondence in relation to ER casesCommunicate all ER case information to the HR Coordinator to ensure all trackers are kept up-to-date Learning & DevelopmentSupport the HR and L&D team in the preparation and the delivery of all training coursesConduct training-needs-analysis for retail employees and suggesting training opportunities to match business needsSupport co-ordination and roll-out of annual HR processes, driving improvements to the appraisal process and providing support to line managers Proactively identify performance issues with line managers and recommending a best practice approach, providing support as appropriatePartner with the HR Coordinator to manage the induction and onboarding process for new starters Reward & EngagementSupport with the annual Engagement Survey process and use the findings to inform your relationship building and actionsUnderstand and be knowledgeable on reward and benefits for UK and EU retail populations, leading communication to employees in a pro-active and engaging mannerBuild a comprehensive knowledge of the pay and benefits structures internally and benchmark against competitors, reporting findings on a quarterly basisManage employee wellbeing initiatives for Retail Adhoc Review the monthly payroll spreadsheets to ensure accuracy and timeliness of communication to the Payroll departmentIn collaboration with the HR Coordinator and HR Advisor’s, conduct exit interviews for retail management employees, flagging issues and reporting findings on a quarterly basis to the HR Manager’sAnalysis of HR KPI’s and reporting of data – monthly, bi-annually and annuallySupport the HR Manager to ensure compliance with sponsor license requirements and right to work processes Participating in adhoc HR projects with the teamExperience as a HR Advisor in fast-paced, creative businessGood knowledge of the German employment law and employer requirementsWorks council relationship management for Germany, preferred but not essentialKnowledge of the local German HR policies and processesWritten and verbal German & English communication skillsFlexibility to travel to Germany on a regular basisAbility to build strong, credible relationships quickly and to be trusted at all levelsRobust enough to combine a creative, innovative approach with commercial ideasHigh attention to detail and quick at identifying prioritiesAbility to work under pressure and meet deadlinesExcellent Microsoft office skills (PowerPoint, Word, Excel) Work-life balance:Flexible start and finish timesWellbeing:Employees Assistance program to support with mental, physical and financial healthEmployee Discount:Up to 40% off at all URBN BrandsLI-GH1 URBNURBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.