WhatYouWillBeResponsibleFor
1. Beingasingle point of contact(Consultantand Implementation SME)for aclient
2. Assistancewithmanagement of client’s technical and functionalsupport issues
3. Coordinationwith Charles River’s support and product management teams
4. Monitoring and assisting with theissue escalationprocess
5. Guidance to client(s) onbest practice usageof Charles River IMS
6. Informaltraining ofclientpersonnelin Charles River IMS
7. Interpretation ofworkflow analysis documents(BRDs)and conversion of these documents intospecificationsfor Charles RiverIMS configuration to ensurebestpractice delivery
8. Ongoingcommunicationandassessmentofproject statusto the client and Charles Riverprojectmanager(in larger projects)
9. Communicationofpertinent information onupgrades and major releasesto client(s)
10. Management oftraining and consultingresource requests
11. Project managementof smaller-sizedimplementation project(s) for client(s)
12. Proactive leadership in a client’s utilization ofCharles River’s products and services
13. Maintaininggeneralawareness of industrychanges/trends
14. Day-to-day delivery ofCharles RiverIMSimplementation project(s)
15. The role involves50%presence on client’s sitein Frankfurtandoccasionaltravel.
WhatWeValue
16. Extensive(min. 3-5 years)experiencein a similar role implementingor maintainingfinancial systems
17. Frontand/orMiddleOfficeexperience (order management, dealing withfundmanagers/traders)
18. Experience withCharles RiverIMSoranequivalentsystem / platform(competitor)
19. Goodinvestmentmanagementand marketinstrument knowledgeinFrontand/orMiddleOffice, e.g.fixedincome/derivatives,OTC,equity,compliance, IBOR,performance/ attribution,post-trade & settlement,ex-ante/ex-postrisk,anddata interfaces
20. A specific previous area of focus e.g.inPMS, OEMS, risk system,compliance,IBORor SWIFTis desirable.
Education & Preferred Qualifications
21. Fluency inEnglishand German
22. Fluency inotherlanguage(s)is of advantage
23. UniversitydegreeshouldideallybeinFinance or Technology,or similar.
AdditionalRequirements
24. Superiorclient facing& communicationskills
25. Structuredwork style, can work bothindependently&in ateam
26. Technical knowledge,e.g.SQLor VBA
27. Experiencedealing with users or clientsfrom either a technical or business area
28. Solid grip onmakingpresentationscovering business, technicalaspectsor sales
29. Experienceinmanagingsmallerprojects
30. Solidunderstanding ofsoftware / SaaS deliverylife-cycle,and management of issues.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Company: Charles River Development
Discover more at www.StateStreet.com/careers
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
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