Team Leader (m/f/d) IT Hybrid - Triathlon Holding GmbH - Full-time Düsseldorf, North Rhine-Westphalia, Germany Description The Triathlon Group, a Sunlight Group company headquartered in Fürth, Germany, is a leading global supplier of battery systems, chargers and energy management solutions for industrial applications. With over 1,600 Triathlon employees at locations on three continents, innovative products based on lead-acid and lithium-ion technology and a strong service commitment enable our industrial customers' processes to run reliably and efficiently - especially in intralogistics. At the Triathlon Group, we attach great importance to achieving success as a team and offering our employees room for personal development. We value fair treatment of each other and promote a culture in which everyone - regardless of position or length of employment - can contribute their ideas and initiatives. We rely on agile working methods and offer a wide range of learning and development opportunities in an inclusive and equal environment. Together with the Sunlight Group, Triathlon is one of the world's fastest growing providers in the dynamic energy storage market with a total of more than 3,800 employees. Your area of responsibility Responsibility and management of day-to-day service operations for a complex, multi-platform IT environment, including: servers (Linux, Windows), cloud (Azure), virtualization (VMWare, Hyper-V), storage solutions, backups, monitoring, cloud and network Coordinating the implementation of IT/OT projects and ensuring operational readiness Carrying out regular operational reviews and preparing reports for internal management and customers Carrying out root cause analyses for systemic problems and following up until the problem is finally resolved Leading capacity and performance management to ensure scalability of infrastructure and services according to demand Monitoring activities in the areas of change, incident, problem and request management in compliance with defined processes Management and control of external service providers Function as primary operational interface to the German organization Management and coordination of system lifecycle activities, including patching and vulnerability remediation Ensuring customer satisfaction and building trusting relationships with stakeholders Collaborate with stakeholders to identify system requirements and develop optimal, secure cloud and on-premises solutions Monitoring the budget Requirements Bachelor's degree in computer science, engineering, mathematics or a related field At least 5 years of professional experience in managerial positions in the field of IT infrastructure Hands-on experience with servers, hypervisors and the O365 environment ITIL certification is highly desirable Excellent communication and interpersonal skills and strong stakeholder management skills Strong organizational skills and an inner drive to consistently see tasks through to completion, combined with effective problem-solving skills Confident in using methods and tools for continuous improvement Strong project management skills Fluency in English (at least B2 level); fluency in German (at least B2 level) EU citizenship is required Benefits Stable working environment in an international company with broad development opportunities Flexible working hours and the option to work remotely Attractive framework conditions, company social benefits and the option of BusinessBike leasing for 2 bicycles A motivated company with flat hierarchies, agility and short decision-making paths A modern working environment with high-quality technical equipment An open-ended employment contract Are you interested in a varied field of activity? Then apply now!