About Us: At Vendana, every day is dynamic, international, and purpose-driven. We operate in the specialized field of private aviation, organizing and coordinating air ambulance flights around the world. Our mission is to support people in need and deliver life-saving transport with care and precision. We collaborate daily with families, corporate clients, and airlines across multiple time zones and languages. It's a unique environment — no two days are the same. While our head office is located in Germany, we're now looking for a remote team member in Brazil to support our Portuguese and English-speaking clients. We believe in fairness, equality, and open communication. We're a tight-knit international team that values trust, professionalism, and purpose. Your Responsibilities: Support patients and families with the coordination of repatriation flights Plan, book, and manage air ambulance and private jet operations worldwide Own and oversee complete case processes — from first contact to final flight Deliver confident, compassionate customer support and guidance Contribute to expanding our partner network Conduct competitor and market analysis Work across teams on multilingual sales and service projects What You Bring: Fluency in Portuguese and English (spoken and written) Calm and professional communication skills, even under pressure Responsible, detail-oriented work style Strong organizational and problem-solving abilities Motivation and adaptability in a fast-moving environment Team spirit and international mindset Previous experience abroad is a plus Flexibility to work shifts and weekends Freelance/self-employed availability Experience in aviation or the medical sector is helpful, but not required What We Offer: Comprehensive onboarding and training — no aviation background needed Meaningful work supporting people in critical situations A dynamic, global work environment with exciting projects Flat hierarchies and a culture of transparency and direct communication The freedom to work independently and make an impact Company laptop and remote work tools provided Kontaktdaten Vendana GmbH Oana Iviniciu Engelsstr. 6 42283 Wuppertal Tel. 492027588693