Inserat online seit: Veröffentlicht vor 9 Std.
Aufgaben der Stelle
IoT Engineer
Bitte bewerben Sie sich umgehend, wenn Sie aufgrund des großen Interesses für diese Stelle in Frage kommen.
Références : IoT/Eng/4923
Function :
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Be one of the point of contact for user’s requests, incidents or questions (administrative users and drivers) with a focus on the OBC components: telecom, Hardware, MDM
[1]
, applications…
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Determine proper escalation for problems he cannot solve, sets priority
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Formalizes resolution procedures so that the Level 1 team can solve recurring issues in a continuous improvement mindset
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Raises unsolved issue to Level 3, track and follow-up their resolution internally or with external partners
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Ensures documentation is up-to-date
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Participates and/or manages technical evolutions and projects
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Participates to R&D initiatives, elaborates Proof Of Concept with external suppliers to identify and implement new solutions
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Solves issues in his domain when escalated by Level 1; log all request/incident updates in the ticketing tool
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Train users
Profile:
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IT or Industrial Engineer
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Pragmatic, analytical and problem solving skills
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A strong team player able to work with external providers, to communicate with technical and non-technical stakeholders
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Curious and creative, autonomous and dynamic
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Be a driver for change xniyctf and innovation, support continuous improvement by investigating alternatives and technologies
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Technical skills and first experience in OBC / IoT / M2M considered as an asset
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Fluent in English and French (German are a plus)
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Technical skills in programming is a real plus (python, javascript, SQL, …)
Additional information:
Start: ASAP
Contract: Permanent
Work Place: Rodange, Luxembourg
