Factor Eleven is a leading technology company offering brick & mortar retailers and brands the most intuitive platform for digital advertising on the market. At Factor Eleven, we're working together to fulfill our ambitions by continuously leveling up the quality and expanding capabilities of the entire platform.
YOUR MISSION
As Head of Product, you will manage product strategy execution and product delivery for our drive-to-store platform for retailers, shaping a vision that aligns with our evolving company strategy. You will empower cross‑functional teams to build solutions that create measurable impact for customers - with a strong focus on usability, performance, and differentiated value in the retail advertising space.
Your Responsibilities
* Define and execute the product roadmap in close collaboration with leadership
* Turn customer insights, market trends, and data into clear product requirements
* You’ll report to the CPO and lead, coach, and scale the product team across disciplines and geographies
* Partner with engineering, design, customer success, and commercial teams to ensure successful delivery
* Champion product quality through metrics (adoption rate, NPS, retention, feature usage), user research (interviews, usability tests, and surveys with target users), and customer feedback loops (in-app prompts, customer advisory boards, post-launch surveys)
* Work closely with stakeholders to priorities and optimize the product portfolio
* Track and report on product KPIs that align to Factor Eleven’s business goal
YOUR PROFILE
* 8+ years of product management leadership experience working with SaaS products
* Strong analytical and strategic thinking with deep customer empathy
* You have a builder mindset and are comfortable operating in growth mode
* You live and breathe European markets
* You know what makes users tick and what they need and turn that insight into game-changing features
* You’re hands‑on, proactive, and love moving from 0 to 1 and beyond
* You turn your vision into reality fast
* You are open to learn about an ever‑changing field
* You are excelent in using current tools and techniques of product development as well as agile methods (Lean, Scrum, Kanban)
* You have succesful experiences in launching products in competitive markets
* Excellent communicator and collaborator; experienced in working with distributed teams.
* Fluent in English
Nice to have
* Fluent in German
* AdTech/MarTech experience
Why Join Us?
* True ownership and influence, your work shapes our story
* A close-knit, open, international team
* Big challenges, lots of autonomy, and the chance to make a visible impact
* A front-row seat in the most exciting area of ad‑tech, innovation, AI, marketing, and data
This role requires you to be living in Germany, Italy, or Spain and to hold a valid work authorization in one of these countries.
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