Sales Support Specialist - Up to 12 mth fixed term contract
Business Area: Nestlé UK&I
Some of our other fantastic benefits
* Potential, discretionary annual bonus
* Generous pension scheme
* 12 flexible days on top of 25 days annual holiday entitlement pro rata
* 2 paid volunteering days
* A focus on personal development and growth
Although this is a full-time temporary opportunity, please speak to us about what flexibility means to you as we are always open to discussing individual’s flexible working needs, don’t let this stop you from applying.
Position Summary
What can you expect from a career in the Nestlé Sales Team? Every day and Everywhere, we are building a Sales community of unique people, that thrive together, make a positive difference and deliver market leading results.
Being a Sales Support Specialist at Nestlé is about being passionate about the commercial elements of the business and demonstrating great customer service to support internal customers (UK&I NIM Sales Teams), in order to support the external commercial relationship with our customers.
As Sales Support Specialist, you’ll play a key role within the Sales Commercial Excellence Team and will be responsible for working closely with the Customer Business Teams to deliver right first time, quality administrative services to support the monthly planning processes & accurate execution of our Customer Plans
Your impact
In this exciting and fast paced role that supports the accurate execution of share winning profitable Customer Plans, your key responsibilities will include:
* Responsible for the accurate completion of Customer Data Requests including but not limited to New Line Forms, Product Information, Supplier Forms, Barcodes & Imagery.
* Responsible for the management of PO Requests – ensuring the accurate raising of Purchase Requisitions, Goods Receipting and communication of order status to relevant parties
* Responsible for the processing of Samples Orders, placed on behalf of the Customer Business Teams, ensuring CBT adherence to the Samples process, correct Cost Centre Management and clear communication of supply issues.
* Support the Sales Team with Customer Master Data Creation & Change queries relating to Sold To/Ship To and Hierarchies – aligning with NBS Lisbon on the processing within GLOBE.
* Adherence to defined SLAs for all Sales Administration Processes through the proactive management of the NUK Sales Support Mailbox and effective workload management.
* Responsible for ensuring Nestlé best practice & compliance standards are adhered to through all administrative processes and all supporting standard routines are fully up to date.
* Responsible for problem solving & root causing process issues – collaborating with other functions to continually improve & drive a right first-time approach in the submission & execution of Sales Support requests.
Your ingredients for success
This is a fantastic entry position if you are looking to really start your commercial career. Ideally you will already have some fantastic administration experience under your belt and you will be tenacious, detail focused and have a right first-time mindset.
You’ll enjoy working to deadlines and thrive in an environment where priorities can change. You will have great Microsoft skills (Excel, Word, Outlook) and be able to demonstrate your already established organisation skills. You will be a driven, conscientious team player. In return we will offer you all the support and training you need to be successful in this role.
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.
We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.
To find out more about Nestle’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace
To find out more about your recruitment journey with Nestle: Recruitment Journey | Nestlé UK & Ireland