Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We\'re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.Join our dynamic team as a Senior Site Reliability Engineer on the Vault Platform team, where you\'ll ensure the scalability and reliability of our enterprise applications. You\'ll tackle complex challenges at a global scale, drawing on your deep expertise in Java and modern open-source technologies to make a tangible impact on production systems.You should have extensive experience with Java applications and the latest open-source technologies, ideally from enterprise software development or a high-growth tech company. As a Senior SRE, you\'ll need to be naturally curious and skilled at problem-solving. You\'ll also bring a unique engineering perspective, understanding how systems integrate in production to operate at a global scale for hundreds of customers across North America, Europe, and Asia.What You\'ll DoBuild Cloud Infrastructure: Rapidly build new cloud infrastructure from scratch, adhering to software development best practicesDrive Reliability & Scalability: Ensure our platform meets the scalability and reliability needs of our hundreds of global customers (across North America, Europe, and Asia)Lead Incident Management: During an incident, effectively lead triage and mitigation efforts, potentially performing periodic on-call duty for escalationsAutomate & Optimize: Develop tools and automation to eliminate manual work and reduce issue resolution timesFull-Stack Diagnostics: Proactively learn all necessary systems to provide full-stack diagnostics and determine root causes of production problemsStrategic Engineering Partnership: Strategize with engineering teams on complex problems, offering insights on what will work at scale (supporting 2M+ users) and guiding development decisions before features shipInfluence Design: Participate in engineering design reviews of new features and drive initiatives to improve operational efficiency and platform scalabilityCross-functional Collaboration: Partner effectively with Product Management, Design, and QA to deliver cutting-edge solutions and direct customer valueBackend Focus: Work across multiple layers of our technology stack, with a primary focus on backend development, and opportunities in frontend and infrastructureEffective Communication: Communicate clearly with engineering teams, succinctly describing problems for seamless hand-offs during outages with both technical and non-technical audiencesMentorship: Actively mentor team members, contributing to a positive and high-performing team environmentRequirementsDeep Java Expertise: 5+ years of experience in Java development, with a strong preference for experience within enterprise cloud software companiesOperational Experience: Hands-on operational experience in a high-volume or critical production service environment, including incident management and root cause analysisCode Quality: Proven ability to write clean, testable, readable, and maintainable code within a collaborative team settingOpen Source Proficiency: Hands-on experience with a range of open-source technologies, such as Spring, MySQL, Hibernate, Solr, Maven, Git, Tomcat, Linux, AWS, Vagrant, Docker, and KubernetesDatabase Mastery: 3+ years of experience in relational databases with expert-level SQL skillsScripting Skills: Solid scripting proficiency with languages such as Shell, Bash, Ansible, Python, Go, Ruby, etc.Leadership & Communication: Demonstrated history of incident management and leadership ability, with effective communication skills across all levels (individual contributors to executives)Mentorship: Proven record of making your team better through mentorshipVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com .Work Where It\u2019s Best for YouWork Anywhere means you can work in an office or at home on any given day. It\u2019s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We\u2019re investing more in offices, culture, and offsite meetings, not less.Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.Work at Veeva. Work where it\u2019s best for you.A different kind of company. A Public Benefit Corporation.Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation\u2019s conduct—including customers, employees, and the community—in addition to shareholders\u2019 interests.What sets us apartIn February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).Veeva\u2019s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.” #J-18808-Ljbffr