Work in an international and dynamic environment, share our success!
Join our IT team and bring your passion and talent to work.
IT Support Engineer*
Your team is passionate about technology and is responsible for providing technical assistance and support to users, your colleagues, to ensure that their computer systems, software, and networks function efficiently.
You will work in a cross-functional team of software engineers, architects and IT system engineers and other IT experts.
Provide IT support and resolve problems, incidents, and service requests to ensure end-user satisfaction (SPOC)
Support and maintain local end-user devices, including desktops, laptops, and other hardware
Manage hardware and software according to standard procedures
Diagnosis and rectification of hardware/software errors at the customer's premises
Procurement of standard IT client hardware
Provide IT training for non-IT colleagues
Support in the management of the following services: server, application, network
Participate in various IT system engineering tasks and projects to improve and optimize the IT infrastructure
Bachelor’s degree (IT, Computer Science, or related field) or equivalent work experience
At least 2 years in a similar IT support role
Proficient with Microsoft 365 tools (Outlook, Teams, Excel, etc.)
Experience in supporting end-user devices and troubleshooting technical issues
Excellent communication in English and German, both written and verbal
The chance to make it count and to have an impact on the world of tomorrow
Working in an international and diverse environment
Feel empowered by our strong and unique company culture
Comprehensive compensation and benefits package
We’re looking forward to receiving your application online .
Tecan Software Competence Center GmbH
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