We are looking for a highly motivated and experienced Operations Director to lead the deployment of our strategy across all sites in Germany. This role is critical in driving sustainable operational improvements, achieving financial targets, and embedding a culture of continuous improvement and performance excellence. The Operations Director is the line manager for the Site Directors and reports into the Managing Director Germany. What you’ll do on a typical day: Lead the Site Directors ensuring delivery of key activities in a timely manner and within budget Work closely with the Management Team to ensure the delivery of revenue and profit targets Constantly review service performance by the account to ensure that the contractual obligations are being met and the customers are satisfied Ensure that the company`s values and vision are achieved through the development of an open, interactive and communicative culture Maintain key customer relationships at all levels to ensure the smooth running of the account as well as seeking opportunities for growth Identify opportunities to add value to existing operations through innovation, technology and continuous improvement Regularly review and define the capability required in the team and generate career progression opportunities for individuals who have the potential to develop What you need to be successful: Significant experience of managing complex or prestigious logistics contracts Have a proven track record of project management and large-scale implementations at a senior management level Have in-depth operational understanding of operations and warehousing. Transportation knowledge is a plus. Possess strong financial acumen demonstrating excellent budget control Have outstanding interpersonal skills, a customer focused approach, and the ability to build strong working relationships with customers Be able to understand and analyse complex issues, making effective decisions Challenge current ways of thinking in a constant search for improvement Possess strong negotiation and influencing skills Be able to think strategically and actively contribute to business plans efficiently and effectively English and German verbal and written communications skills to work effectively with stakeholders Have strong MS Office skills, and be able to pick up new IT systems quickly Ability to analyse data, both financial and operational, recognising trends, anticipating problems and drawing sound conclusions Unlock the potential of your future! Your work environment Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organization. GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries, like e-commerce, food & retail and industrial multinationals. Want to know more about GXO Logistics? Watch the video below or visit our website gxo.com https://www.youtube.com/watch?v=3P7NC8gl3bg In short, this is the next place you want to work! For more information, please contact Marcello Cedrola (Executive Recruiter, Europe), he can be reached via marcello.cedrola@gxo.com. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.