Purpose
This role is an amazing opportunity to work in a cross functional environment in which you will be responsible for providing visibility on outbound performance and project portfolio to senior leadership.
As a member of the Global Outbound Transportation Team, you will bring technical innovation while identifying efficiency and process excellence opportunities with a keen focus on our regional market operations.
Through your technical knowledge on digital innovation and Supply Chain processes, you will become a key element in the successful delivery of our key Outbound improvement initiatives.
Key Responsibilities Central Intelligence
Data and Performance
1. Maintain/Define, Measure and Analyze standardized performance metrics and tools.
2. Improve and Gain control on Global Outbound key metrics to support markets Service Level while delivering efficiency in their operations.
3. Drive outbound performance analysis incl. preparation of global reports, analysis of carrier portfolio, capacity needs vs secured, etc,
4. Drive data and root-cause analysis to identify efficiency and cost saving opportunities
5. Support Director Global Outbound in development of annual freight cost forecasting
Projects
6. Maintain visibility on project portfolio for the global outbound team
7. Provide executional support to markets in case of burning issues
8. Lead and support key Global Outbound digital and business transformation projects such as, digital roll-out of multi-carrier management platform, transportation management solution (TMS), and yard management solutions
Systems
9. Act as Business Project Manager for roll-out of digitization initatives such multi-carrier management platform, transportation management solution, and yard management solutions
10. Identify and review business requirements to feed to Product Owner for configuration and customization
11. Become a subject matter expert in outbound digitization for our market teams, defining and implementing new processes based on solution functionalities and ensure highest level of productivity
Community
12. Build and actively manage outbound logistics expert network for exchange of best practices
Key Responsibilities Market SPOC
13. Drive market performance analysis incl. preparation of reports, analysis of carrier failures, comparison of capacity needs and capacity secured, etc.
14. Work with market outbound on resolution of major carrier performance failures
15. Work with market outbound on adoption of global frameworks incl. performance mgmt, carrier mgmt, capacity planning, etc.
16. Review fit of carrier portfolio per market with procurement and market outbound
17. Review fit of capacity secured vs. need with outbound market Lead
18. Engage in carrier performance review for major local carriers
19. Support ad hoc projects incl. conceptualization and project mgmt
Key Relationships
20. Outbound Transportation and DC operations teams
21. Global Inbound Transportation
22. Distribution IT
23. IT (Tech)
24. Finance/Controlling
25. Project Management
26. Procurement
27. Key carriers
28. External consultants (as needed)
Knowledge, Skills and Abilities
29. Demonstrated project management skills
30. Ability to lead and influence without formal reporting line
31. Ability to analyze and synthesize complex data sets
32. Ability to think strategically and develop innovative solutions
33. Ability to be self-directed while working under tight deadlines
34. Ability to work in a fast-paced environment with different international cultures
35. Strong communication, facilitation and presentation skills to all levels of the organization
36. Strong communication (both written and verbal) and facilitation skills (small and large groups) especially when interacting with different levels of business
37. Ability to travel, domestic or international, as required
38. Fluent English (verbal and written),
39. Strong MS-Office skills (Word, Excel, PowerPoint),
Requisite Education and Experience
40. Four-year college or university degree with focus on Supply Chain Management
41. Minimum 5+ year experience in supply chain and outbound transport, and/ or management consulting
42. Extensive knowledge of ground transportation modes (parcel, pallet, LTL/FTL) in the consumer goods industry with emphasis on direct to consumer (DTC)
43. Understanding of the bigger picture and end-to-end supply chain with the focus on transportation (DC to customer, consumer)
44. Recent experience and current knowledge of Transportation systems capabilities, and technology platforms (real-time visibility, TMS, carrier integration platforms, yard management solutions)
45. Vast experience in multi-national supply chain/logistics/transportation work experience in fast moving consumer goods industry (preferably apparel, fashion background).
46. Proven track record in driving change