Fascination aviation - Ready to take off
For our long-standing business partner AIRBUS we are looking for you as a new employee of Tintschl Technik GmbH
Candidates must be eligible to work on military or NATO projects with the necessary security clearances.
Your Tasks
* Prepare, implement and realise services during the Life Cycle.
* Ensuring of the customer satisfaction in regards of the services, products and service support.
* Identifying opportunities to offer new services, products and service support.
* Acting as contact person for all internal and external stakeholders around the Extended Enterprise services
* Performing performance reviews.
* Support in case of escalations, finding a solution and carrying out the necessary steps to maintain a trusting cooperation.
* Monitoring of the service quality based on existing SLAs. Ensuring smooth Entry-into-Service whenever a new Extended Enterprise solution is implemented
Your Profile
* Bachelor´s degree in Computer Science or comparable is required
* Minimum 3 years of professional experience in: IT / Information Systems, Aerospace field and project management
* Experience in service management and stakeholder management is necessary mind. 3 Years
* Basic knowledge in Extended Enterprise processes, methods and tools is required
* Knowledge in JIRA & Confluence is necessary
* Basic knowledge about network and virtualisation technologies is required
* DevOps, Infrastructure knowledge is a plus
* ITIL Foundation certification is a plus
* Business fluent English language skills are essential
What we can offer you
* Salary range: €61,000 - €64,000 per year (based on a 35-hour workweek, depending on experience)
* A standard permanent employment contract with a multi-award-winning employer (Kununu Top Company 2023, Focus Top National Employer 2022, etc.)
* Above-tariff remuneration with attractive bonuses
* Continuous personal support through a fixed contact person
* Holiday and Christmas bonus
* Bonus payment "Employees recruit employees" up to 1,000 €
* Company pension plan
* Possibility of home office in agreement with our clients (within Germany)
* Flexible working hours through a personal flexitime bank account
* Individual further training opportunities
* Option of permanent employment at our client´s company
This is Tintschl
The Tintschl Group with its headquarters in Erlangen has stood for premium service competence in the fields of human resources, engineering and IT since 1997. Our employees are specialized in the implementation of technically and organizationally demanding projects for our nationwide customers. Find the perfect job with us and apply.
We look forward to welcoming you.