This role is suitable for Danish speakers who are looking for a stable customer-facing position in the travel industry and are open to working in a hybrid model in Barcelona.
Location: Barcelona (Hybrid)
Salary: €22,249 gross/year
Contract: 38.5h/week, 2 days off
Working hours: Rotational shifts between 09:00–20:00
Working Conditions
* Hybrid working model
* One month of accommodation for candidates relocating from abroad
* 27 paid vacation days per year
* Three weeks of paid training and ongoing coaching
* Private health insurance after permanent contract
* International and multicultural working environment
* Long-term career development opportunities
Your role
* Support travelers and accommodation partners via phone and email
* Handle inquiries related to bookings, payments, services, and basic technical matters
* Ensure clear and accurate communication with customers
* Follow established processes and quality standards
What were looking for
* Fluency in Danish and advanced English
* No experience needed!
* Strong communication and problem-solving skills
* Comfortable working with CRM tools and Office 365
* Customer-oriented and solution-focused mindset
* Previous customer service experience is an advantage
* Applications will be reviewed on an ongoing basis.