Senior Quality Assurance Manager (all genders) - SCAYLE Job Description • Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout • Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation • Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences • Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines • Contribute to the development and evolution of SCAYLE Agency's testing framework and automated testing strategy across client projects • Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements • Coordinate testing efforts across parallel client projects to ensure the successful delivery of high-quality features within agency timelines • Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE's backend systems and third-party services • Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Qualifications • You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments • Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies • Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders • Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting • Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures • Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs • Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects • Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands • Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience • Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have • Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows • Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce • Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients • Previous experience in an agency environment or working on multiple concurrent client projects • Understanding of SCAYLE's modular architecture, Storefront SDKs, and Feature Packages • Experience testing headless commerce implementations and API integrations • Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Additional Information Beneftis • Flexible working times • 40% discount on our ABOUT YOU online shop • Fresh fruits drinks everywhere • Language courses (German & English) • Free sports courses & reduced price for Wellpass membership • Subsidized public transportation ticket • Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage • Modern office in the city center of Hamburg • International working environment and English as company language • Agile work environment and cross-functional teams • Dog-friendly office • Professional training • Company pension plan • Help in relocation and VISA process (Benefits may vary depending on location) Simply apply online via our career page - we will get back to you as soon as possible! A Place Where You Can Be You We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are. Different backgrounds and perspectives make us stronger and shape our culture in ways that matter. What we stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.