AHOY MATE! At HolidayPirates, we’re looking for a Working Student – IT Support to help keep our crew connected and our systems sailing smoothly. If you’re a tech-savvy student who loves solving problems, supporting a diverse and friendly team, and learning in a fast-paced international environment, this might be the perfect voyage for you! Join us alongside your studies and gain hands-on experience in maintaining and improving our IT infrastructure while helping our pirate ship run at full speed! This role is based in our Berlin office, with the flexibility to work remotely as well. Requirements: The role requires you to be actively studying for at least the next 6 months. DUTIES ON DECK Prepare MacBooks, software and services for new pirates and welcome them onboard. And when the time comes, sunset leavers and take back logins and hardware. Maintain office hardware – from printers to the Karaoke setup Provide software and services training using live webinars, prerecorded videos and knowledge base articles Keep our IT systems and processes documented and up to date Maintain our asset inventory database Collaborate closely with the IT Leads and Office Management Be the first level go-to tech hero for our crew via walk-ups, Jira tickets, email, and chat YOUR TREASURE OF EXPERIENCE A friendly team player with great communication skills Good knowledge of macOS and iOS troubleshooting Training or apprenticeship in an IT-related field Fluency in English, German basic skills appreciated Willingness to grow and learn more in the IT field THE PIRATE SHIP OFFERS YOU Inclusive & Diverse: We welcome all pirates from every port; whoever you are, you belong here. Transparent Pay: Salary bands are clearly communicated from the start no guesswork, just fairness. Work-Life Adventure: Enjoy workations and exclusive travel perks to keep your explorer’s spirit alive. Home Office Allowance: Get €50/month to keep your remote setup smooth sailing. A Ticket Edenred Card Tools: A MacBook for work and personal use, plus any extra equipment you need (and a very lovely remote IT support crew). Wellbeing Support: Access free life coaches, psychologists, and nutritionists to support your mental and physical health. Learning & Growth: Use your personal training budget to level up your skills at your own pace. Extra Perks: Private travel insurance, and corporate discounts with brands like Adidas, Apple, LG, and more. A Truly Global Crew: Work alongside inspiring crewmates from across the globe and drop anchor in our Berlin Mitte office whenever you like (bonus: it’s dog friendly, so feel free to bring your mate!). Legendary Events: From our annual summit to team get-togethers, we celebrate well and often. Visa Assistance: We support relocation and visa processes for international candidates. About us ⚓ Your Recruitment Journey Every great treasure hunt (a.k.a. our hiring process) has a few key steps. We see hiring as a two-way adventure — about you getting to know us just as much as us discovering your potential. HR Interview – A friendly chat to get to know each other Technical Deep Dive – Dive into your skills and experience Prove Your Craft – A hands-on challenge to show your magic Meet the Crew – Connect with future teammates to check the cultural fit The Offer – If all goes well, we’ll raise the sails and send you the invite to join our crew! About HolidayPirates HolidayPirates is more than just a travel company — we’re explorers at heart. With millions of travelers across 10 international markets and content in 7 languages, we’re a crew of 160 passionate pirates — 120 of us anchored at our Berlin HQ — united by one goal: to make travel more accessible, exciting, and full of discovery. ⚖️ We’re an Equal Opportunity Employer We hire based on talent, not titles. Regardless of age, gender, background, religion, or appearance — if you’ve got the skills, passion, and pirate spirit, we want to hear from you. Bonus points if you apply in costume ;)