Description:
Hybrid role: 2 days per week in office
Office location: Santos, Lisbon
Schedule: Monday to Friday, 8am to 5pm
In this role you will be acting as a Subject Matter Expert for Google Ads campaign optimization for our client’s projects. You will be part of a rapidly growing multilingual client-facing team.
The Team will be working onsite with and alongside internal teams for a leading online multinational company to respond to client leads and assist in the success of this project. You will receive extensive training to develop your skills to succeed in an environment that is professional, modern, fast-paced, and driven by excellence.
We are committed to investing in our employees. We offer a range of training programs at the start and throughout your career with Cognizant to increase your depth of knowledge on world-class platforms and tools.
Your responsibilities:
* Implement optimization solutions: build campaigns for high-value advertising customers;
* Create Keyword packs, bids, and budget suggestions;
* Gather and analyse data at the account level and campaign level;
* Create reports to support or aid the optimization strategies;
* Use optimization techniques and work on optimization aligned to customers' goals across Search, Google Search Network (GSN), Mobile and YouTube;
* Identify general opportunities in an account to help sales teams seize opportunities and drive conversations with agencies and clients;
* Maintain a thorough understanding of departmental process and policies;
* Provide excellent customer service to Account Leads;
* Demonstrate innovation and intuition in identifying areas requiring operational adaptation or improvement.
Requirements:
* Proficiency in German and English languages;
* Digital marketing experience (Client service or account management), particularly in SEA campaigns;
* Google Ads Search fundamentals certified (preferential);
* Experience working in a B2B environment and active use of Digital/Internet and online applications (Google Ads, Advertising, etc.);
* Demonstrated capacity for critical thinking, analysis, and attention to detail;
* Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment;
* Technologically savvy - the ability to learn, retain and apply large amounts of product, process, policy and with;
* Clearly demonstrated passion for a culture of excellence and commitment to quality in customer service.
Offer:
* Relocation support (documentation and house hunting) and allowance, for new joiners coming from abroad
* Indefinite term full-time contract, with 6 months of probation
* Private health insurance including close family (Spouse + children free of charge)
* Life insurance
* Child benefits such as Nursery Voucher and Student Voucher
* Free access to Udemy Business e-learning platform
* Employee Assistant Program (EAP) to promote wellbeing of employee’s (Health and well-being, Consumption and Real Estate, Financial Consulting, Documentation/“Dia platino” service)
* Discount membership and access various gyms across Portugal
* Various corporate discounts available through partnership between Cognizant and other partners such Pestana Hotels, Carnext, Huawei, Apple, MEO.
* In Cognizant offices you have access to fresh fruit, water, coffee, and tea