We're on the hunt for a charismatic front-desk expert who can turn guest satisfaction into enthusiasm. As a Front Office Agent, you'll be the face of our hotel, ensuring that every interaction is seamless and enjoyable.
Job Description
* You'll be responsible for managing the front desk, handling check-ins, and providing exceptional customer service.
* With a keen eye for detail, you'll ensure that all rooms are prepared for incoming guests and that the front office is tidy and organized.
Required Skills and Qualifications
* A degree in hospitality or a related field, along with relevant experience working in a fast-paced hotel environment.
* Fluency in German and English, with excellent communication skills.
* A strong ability to work under pressure, think on your feet, and maintain a positive attitude in high-stress situations.
What We Offer
* A 4-day workweek, with flexible scheduling to accommodate your needs.
* The opportunity to stay at any of our 25hours hotels free of charge for up to 10 nights per year.
* Generous discounts on food, drinks, and accommodations across our global network.
* A collaborative and dynamic work environment, with opportunities for professional growth and development.
* A comprehensive benefits package, including paid time off and access to exclusive employee perks.