Über unsGEA ist einer der größten Anbieter für die Lebensmittel- und Getränkeindustrie und eine Vielzahl anderer Prozessindustrien. Rund 17.000 Mitarbeiter in mehr als 50 Ländern tragen maßgeblich zum Erfolg von GEA bei - schließen Sie sich ihnen an!AufgabenConduct workshops with multiple stakeholders and define a roadmap based on strategic and operational requirementsLead and support implementation of a new Technical Support Organization with remote service tools and global coverageStreamline and support optimization of processes across field service, parts supply chain, and technical supportLead initiatives to enhance customer satisfaction and address feedback to improve service qualityLead projects assigned by Senior Management and promote growth mindsetProfilBachelor’s or master’s degree in engineering, business management, or equivalent; other qualifications with demonstrated experience will be also consideredStrong ability in strategic thinking and the right mindset to find solutions for complex challengesProven experience in leading complex projects across functions in B2B environmentPrior experience in service operations or capital goods are beneficialStrong interpersonal skills including persuasion and stakeholder relationship-buildingStructured and systematic working approach with excellent communication skills across all organizational levelsIntercultural experienceProficient experience in MSPowerPointFluent German and English language skillsWir bietenWork in a modern, future-oriented, international companyHigh degree of personal responsibilityFlexible working (partly from home)Work in a dynamic and flexible teamInternal and external training opportunitiesCompany pension scheme possibleOccupational disability insurance (without health check)JobRad30 days annual leaveCompany restaurant (subsidized)Attractive employee discounts (GEA portal for employees on topics such as travel, accessories, fashion, etc.)