This role is suitable for Danish speakers who are looking for a stable customer-facing position in the travel industry and are open to working in a hybrid model in Barcelona. Location: Barcelona (Hybrid) Salary: €22,249 gross/year Contract: 38.5h/week, 2 days off Working hours: Rotational shifts between 09:00–20:00 Working Conditions Hybrid working model One month of accommodation for candidates relocating from abroad 27 paid vacation days per year Three weeks of paid training and ongoing coaching Private health insurance after permanent contract International and multicultural working environment Long-term career development opportunities Your role Support travelers and accommodation partners via phone and email Handle inquiries related to bookings, payments, services, and basic technical matters Ensure clear and accurate communication with customers Follow established processes and quality standards What were looking for Fluency in Danish and advanced English No experience needed! Strong communication and problem-solving skills Comfortable working with CRM tools and Office 365 Customer-oriented and solution-focused mindset Previous customer service experience is an advantage Applications will be reviewed on an ongoing basis.