Global Customer Service Agent
As a key member of our Supply Chain team, you will be responsible for ensuring the availability of STADA products in international markets. You will work closely with our subsidiaries to develop and implement strategies that meet customer needs and drive business growth.
The ideal candidate will have a strong background in customer service or logistics, preferably within the pharmaceutical or chemical industry, and experience working in an international environment. You should be fluent in both German and English, and possess excellent analytical, conceptual, and communication skills.
Key Responsibilities:
* Develop and maintain relationships with international customers and partners.
* Manage customer inquiries, resolve issues, and provide exceptional customer service.
* Work collaboratively with cross-functional teams to achieve business objectives.
* Analyze data to identify trends and opportunities for improvement.
Benefits:
* A dynamic and inclusive company culture that values diversity and creativity.
* Opportunities for professional growth and development.
* A flexible work-life balance with remote work options.
* A comprehensive benefits package, including health insurance, pension plan, and more.
Requirements:
* Abgeschlossenes Studium oder kaufmännische Berufsausbildung.
* Berufserfahrung im Kundenservice oder Logistik, vorzugsweise in der pharmazeutischen oder chemischen Industrie.