Join to apply for the Director Partners & Ecosystems role at Sinch
Get AI-powered advice on this job and more exclusive features.
Sinch is pioneering the way the world communicates. More than 175,000 businesses – including Google, Uber, PayPal, Visa, Tinder, and many others – rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!
In Sinch's EMEA sales region we are now looking for an experienced leader to step into the role of Director Partners & Ecosystems. In this capacity, you will build and accelerate our regional partner strategy, driving growth while continuing to evolve an ecosystem of trusted, high‑performing partners serving both current businesses and tomorrow's AI innovators.
About the role
The role is based in London, Munich, or Paris and you will report to our Executive Vice President for EMEA. Regular travel, primarily within the region, will be required to drive partnerships in‑person.
Responsibilities
* Develop and execute the EMEA Partners & Ecosystems growth strategy, ensuring it is scalable, efficient, and aligned with our Global Partners framework.
* Grow and develop the base of existing and new regional partners in EMEA; evaluate, qualify, and collaborate with Sales Directors to determine optimal offers and business models for existing and new partners.
* Shape our product development strategy by championing the needs of our partners, advising on the latest market insights, and guiding roadmap decisions to ensure our portfolio aligns with market demand and deepens our strategic alliances.
* Lead a dedicated team responsible for commercial execution, including structuring partner‑led deals, validating opportunities, setting commercial frameworks, monitoring and reporting on sales activities and results.
* Develop and refine internal standards and partner governance models for how we identify, build, and expand the regional partner base.
* Contribute as an active member of the regional sales leadership team to drive growth, strategic alignment, financial outcomes, and a high‑performing culture.
Qualifications
* Over 10 years of experience in a similar role, leading and managing Partner and Ecosystem businesses in the B2B SaaS or CPaaS industry; proven track record of exceeding targets in the EMEA region.
* Strong product and business development acumen; ability to translate partner and market feedback into actionable strategic insights and influence product roadmaps.
* AI and technology fluency; deep understanding of how AI and emerging technologies are redefining the business environment and unlocking new conversational communication use cases.
* Industry expertise in customer experience and communication technology, selling across industries such as Technology, Retail, Financial Services, etc.
* Sales management excellence; proven ability to deploy sales management frameworks, ensuring pipeline management, consistent deal execution, and strong performance for the partner team.
* Executive presence; exceptional communication, presentation, and negotiation skills, with a proven ability to engage and influence C‑level executives.
* Strategic mindset; talent for strategic thinking, demonstrated by developing successful partner strategies, navigating complex deals, and identifying new market opportunities.
* Leadership & drive; proactive, independent, adaptable, and resilient, with a natural ability to bring structure to complexity and build scalable processes.
* Interpersonal skills; ability to build trust at all levels. Excellent verbal and written communication skills in English.
* Technical proficiency; high proficiency with CRM software (Salesforce) and Microsoft Office programs; skilled with tools such as Tableau, Looker, etc.
Our hiring process
We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency‑based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data‑driven assessment to enhance our hiring success and identify candidates likely to excel.
We believe in a two‑way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/.
#J-18808-Ljbffr