This service is set to disconnect automatically after {0} minutes of inactivity. Your session will end in {1} minutes. Click OK to reset the timer to {0} minutes.You have been signed out. This service is set to sign out after {0} minutes of inactivity.Job Description - Lead Client Partner - Vice President - English (BFS043564)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.We are inviting applications for the role of Lead Client Partner - Vice President - English.This role is responsible for driving growth for a portfolio of clients and acts as the CEO for their account. The role must develop deep internal and external relationships and possess the industry, domain, and business acumen to effectively partner with our clients’ executive teams. The role may manage a sales team and own a portfolio exceeding $50M.ResponsibilitiesDrive growth within a global or regional portfolio exceeding $30M through partnership with enterprise sales, leveraging existing relationships, and identifying new opportunities including consulting and transformation projects.Develop and implement strategic roadmaps and growth plans for key accounts.Lead account planning and strategy development.Understand P&L levers, contract management, and operational processes to optimize account performance.Establish operational approaches that enhance client engagement strategies.Participate actively in industry associations and forums.Own the P&L for the account in collaboration with Operations.Build and maintain relationships with C-suite leaders and drive thought leadership conversations.Position as a trusted advisor to CXO and business leaders by understanding their strategic goals and pain points, and sharing innovative ideas and value propositions.Ensure client satisfaction and NPS scores are maintained at high levels.Coordinate the team to support the account effectively.Consult with clients on business transformation using new technologies, including Digital, Data, Tech, and AI.Lead sales team performance using planning tools, processes, and metrics; facilitate negotiations to ensure mutual value.Construct Impact Commercial Models aligned with client objectives.Navigate political landscapes internally and at the client organization.Manage the full lifecycle of team members, including hiring, onboarding, performance assessment, and terminations.Provide leadership through coaching, mentoring, and career development.Build a strong team culture based on honesty, integrity, and authenticity.Communicate a clear vision and organize team efforts efficiently.Collaborate with Operations to ensure successful delivery.Qualifications we seek in you!Minimum QualificationsProven experience managing senior client relationships at Fortune 500 companies.Experience closing deals of $20M TCV or more.Relevant industry and business expertise.MBA or an advanced degree in a related field.Strategic consulting experience.Experience working with diverse cultures globally.Strong financial and commercial understanding.Prior consulting experience.Bachelor’s degree in business, technology, analytics, or related; MBA preferred.Preferred Qualifications / SkillsAbility to envision future possibilities and translate them into strategies.Big-picture thinking aligned with client objectives and industry trends.Proactive in addressing difficult issues and questioning the status quo.Self-starter capable of building their own success path.Ability to initiate and lead CXO-level conversations.Navigate organizational and client dynamics effectively.Identify and manage personal and business agendas.Comfortable with ambiguity and change.Builds rapport across diverse groups.Accountable for commitments and results.Excellent communication skills tailored to different audiences.Skilled in managing conflicting priorities and influencing decisions.Trusted advisor status with stakeholders.Speedy at achieving outcomes and delivering value.Willingness to learn Genpact’s sales frameworks and share best practices.What can we offer?Attractive salary.Secure employment with consistent job openings.Multicultural environment with over 30 countries represented.Professional training and career development opportunities.Access to an award-winning learning platform.Comprehensive benefits, including insurance, extra vacation days, discounts, and country-specific perks.Referral program with rewards for successful hires.Genpact is an Equal Opportunity Employer and values diversity. 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