The Senior Business Change Manager will play a pivotal role in the transformation of our investor Know-Your-Customer (KYC) function, ensuring regulatory compliance for investor diligence while onboarding and recertifying records of traditional UCITS, Private Capital, and Hedge fund clients.
This position involves deploying a dedicated investor lifecycle management platform, requiring a deep understanding of workflow management tools and analytical skills to design and configure solutions according to internal and external clients' requirements.
Key responsibilities include:
* Designing optimal Target Operating Models
* Implementing platforms and migrating existing business onto them
* Maintaining and configuring the investor lifecycle management platform
* Providing first-level support to Operations and maintaining the platform in line with Compliance and market guidelines
* Participating in delivery of Proof of Concepts, Minimum Viable Products, and User Acceptance Testing
Post-project delivery, this role will evolve into a Platform Expert, responsible for maintaining and further configuring the investor lifecycle management platform. The successful candidate will have a strong background in software configuration, particularly lifecycle/workflow management tools, as well as experience in application support or technical helpdesk and business analysis.
Desirable skills include knowledge of local Anti-Money Laundering (AML)/KYC requirements in Luxembourg or other jurisdictions, proficiency in English, and French language skills.