THE OPPORTUNITY At Tradebyte, we work with the biggest players in e-commerce - from trendsetting fashion brands to major online retailers. Our goal is to create a workplace where everyone feels valued, supported, and empowered. We offer flexible work schedules, professional development opportunities, and a real commitment to work-life balance. We embrace diverse perspectives and ensure that every voice is heard and respected, because you’re unique and that matters to us. As we continue to grow, we’re looking for new colleagues who share our passion. Love what you do - do what you love. Join Tradebyte, an independent company within the Zalando Group ABOUT THE ROLE As a Salesforce Administrator at Tradebyte, you will be responsible for the health, scalability, and adoption of our Salesforce ecosystem. Your mission is to move beyond simple ticket handling to provide high-value Growth Application Consulting. You will ensure our enterprise tools are not just functional, but are strategic assets that drive operating leverage and support our ambitions for 2026 and beyond. WHAT WE’D LOVE YOU TO DO (AND LOVE DOING) Daily Operations & User Excellence Incident & Service Management: Act as the first point of contact for Salesforce incidents, ensuring timely resolution and maintaining high internal NPS. User Enablement: Design and execute structured onboarding and training sessions. You don't just "fix" problems; you empower users to use the system effectively. Data Stewardship: Manage data uploads, cleansing, and auditing to ensure our CRM remains the "Single Source of Truth." Process Improvement & Strategic Projects Advanced Automation: Optimize business workflows using Salesforce Flows and stay ahead of the curve by exploring AI-powered features to enhance the customer journey. Data Strategy: Conduct regular audits and cleansing to ensure a "single source of truth," supporting data-driven decision-making through CRM Analytics. Tooling Integration: Support the administration of our tools such as CPQ, JustOn, DocuSign and Gearset. Security & Governance Access Management: Maintain a rigorous security model using Profiles, Permission Sets, and Sharing Rules Documentation: Maintain high-quality documentation of system configurations and business processes to ensure team transparency and eliminate silos. WE'D LOVE TO MEET YOU IF Experience: Proven track record as a Salesforce Administrator, ideally with deep knowledge of Sales Cloud, Service Cloud, and CPQ. Technical Skills: Proficiency in Flow Builder and reporting; experience with Marketing Cloud or CRM Analytics is a significant advantage. Enablement Mindset: You enjoy translating complex technical concepts into user-friendly documentation and workshops. Tooling: Familiarity with Gearset or similar CI/CD tools for version control and deployment. Mindset: A proactive, problem-solving attitude with a focus on scalability and a "team-first" collaborative spirit. WHAT YOU CAN EXPECT FROM US You’ll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge) You’ll be given various learning and development opportunities to enhance your professional development A true hybrid working model with flexibility to work anywhere in Germany or UK 27 vacation days per year that increase up to 30 days, volunteering time off and several sabbatical options after 2 years We’ll help you commute to the office with zero emissions: through a rented company bike or by charging you electric car at our e-charging station Access to additional German or English classes to improve your language skills A variety of health offers to support your well-being, as well as free beverages and fruits