Do you have a passion for fashion, customer service, and sales? Are you ready to take the next step in your retail career with greater responsibility and development opportunities? Do you enjoy supporting both your team and Store Manager while leading by example on the sales floor? Then the role of Assistant Store Manager at John Henric in Hamburg could be the perfect opportunity for you.
This is a fulltime permanent position with a six-month probationary period.
As Assistant Store Manager, you will support the Store Manager in the daily operation of the store and play a key role in driving sales performance, maintaining operational excellence, and creating outstanding customer experiences.
You will act as a role model for the team, contribute to a positive store culture, and help ensure that our customers receive the highest level of service every day.
Lead by Example - You inspire customers and colleagues through exceptional service, strong engagement, professionalism, and a clear focus on sales performance.
Support Daily Store Operations - Assist the Store Manager in the day-to-day running of the store, including planning, follow-up, operational routines, and ensuring that the store consistently meets company standards.
Drive Sales Performance - Actively contribute to achieving sales targets by following key performance indicators, understanding store goals and budgets, and motivating the team to deliver strong results.
Maintain an Attractive and Well-Organized Store - Ensure the store is well-stocked, visually appealing, organized, and ready to provide customers with an exceptional shopping experience at all times.
Support Inventory Management - Maintain a strong understanding of stock levels, inventory processes, and warehouse organization to ensure efficient store operations.
Contribute to a Safe and Secure Store Environment - Support loss prevention initiatives and help minimize stock discrepancies while following company procedures and best practices.
Strengthen the Team - Contribute to a positive working environment by supporting colleagues, encouraging collaboration, and helping create a strong team spirit and job satisfaction.
A genuine passion for customer service, sales, and building long-term customer relationships.
Experience working with sales targets and performance-driven environments is an advantage.
You are hands-on, committed, and self-motivated. You take ownership of your responsibilities and are comfortable balancing operational tasks, customer service, and sales performance. You enjoy developing your skills, supporting your team, and contributing to a positive and results-driven store culture.
Most importantly, you are passionate about delivering exceptional customer experiences and helping drive the continued success of the store.
Please submit your CV and a short cover letter explaining why you are the right person for the Assistant Store Manager position at John Henric in Hamburg.