More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.
At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.
As a Social Media Growth Manager, you will play a pivotal role in shaping the long-term direction and impact of our organic social media presence. You will partner closely with the Social Media Team Lead to define the overarching strategy regarding the role of channels and the overall impact of Organic Social Media on the sales funnel, as well as its contribution to the customer and brand value.
You will guide channel priorities and ensure our social media work contributes measurable value to both brand and business. With a focus on innovation, analysis, and brand storytelling, you will help us identify growth opportunities, test new platforms and topics, and evolve our global social ecosystem.
Social Media & Channel Strategy
Support the Social Media Team Lead in developing strategy that is consistent with overall marketing / brand and business goals; identify, measure and monitor the impact of organic social media on the sales funnel, as well as its contribution to the customer and brand value.
Drive the strategic development of all social media channels by identifying growth opportunities, audience segments, and content pillars that enhance brand relevance, business impact and engagement.
Define and continuously refine platform-specific strategies for Facebook, Instagram, TikTok, Pinterest, and explore emerging platforms; Develop and monitor co-marketing business concepts to drive both, revenue and channel performance.
Channel Management & Performance
Continuously monitor and analyze social media performance across global markets, adapting content formats, posting schedules, and engagement tactics based on insights, trends, and audience behaviors worldwide.
Collaborate with regional and international teams to ensure cohesive messaging and maximize synergies across markets.
Work closely with the Creative Social Media Manager and other content teams to ensure strategy and creativity are seamlessly connected.
Partner with customer insights, performance marketing, and CRM teams to integrate social into cross-channel initiatives.
Contribute to building playbooks, guidelines, and best practices for our organic social media team and beyond.
Proven experience in social media strategy and channel management, ideally within e-commerce or a consumer brand.
Experience in developing executable Organic Social Media strategies that build the link between business / brand goals and hands-on channel execution
Strong analytical skills: ability to interpret data, derive insights, and translate them into actionable strategies.
Familiarity with all major social platforms (Instagram, TikTok, Facebook, Pinterest, YouTube, LinkedIn) and their role in driving engagement and business value.
Experience with social media management and analytics tools (e.g. Strategic thinker with a hands-on mentality: comfortable planning big-picture direction while optimizing daily performance.
A passion for digital trends, social media innovation, and the role social plays in shaping brand-consumer relationships.
Advanced level of German Language would a plus
Bonus: Experience using AI-driven analytics, trend forecasting, or content optimization tools.
With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.
Our benefits:
20% discount in our zooplus shop
Internal and external training
Team events
#Company mobile phone for work and personal use
Learn more about zooplus here, and check out our LinkedIn, Instagram, TikTok, and YouTube to get a glimpse into the zooplus culture.