Unlock Your Potential as a Senior Business Professional
We are seeking a highly skilled and motivated individual to join our team as a Senior Business Analyst.
The ideal candidate will have a strong background in IT, excellent analytical skills, and the ability to work effectively with cross-functional teams.
Key Responsibilities:
1. Conduct thorough data analysis and gather insights to enhance the customer experience;
2. Develop and implement process improvements to maximize value for both customers and the business;
3. Design and manage stakeholder relationships to drive business outcomes;
4. Track customer satisfaction, availability, costs/revenue, and process quality to inform strategic decisions;
5. Stay up-to-date with market trends, risks, and product information to drive innovation and growth;
6. Collaborate with internal stakeholders to create and refine distribution practices that establish industry standards;
7. Potentially serve as an external speaker to contribute to industry knowledge and best practices.
Requirements:
* A Bachelor's or Master's University degree in IT and at least 5 years of professional experience;
* Excellent communication and interpersonal skills to manage a wide range of stakeholders;
* Curiosity and a willingness to dedicate time to thoroughly understand end-to-end product processes;
* Empathy and understanding of the customer perspective to anticipate their expectations;
* Knowledge of methodologies such as PRINCE2, PMBOK, and BPM governance via the PROMETA framework;
* Fluency in French and English.
What We Offer:
We provide a dynamic and supportive work environment that fosters continuous learning and growth. Our employees enjoy access to world-class digital learning resources, flexible work arrangements, and opportunities for professional development.
At our company, we are committed to promoting equality and dignity in all aspects of recruitment and employment. We welcome applications from diverse candidates who share our values and are passionate about delivering exceptional results.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application through our website. We look forward to reviewing your credentials and discussing this opportunity further.