Job Summary
:
We are seeking a proactive Receptionist to serve as the first point of contact for our consulting firm. This role is essential in creating a professional and welcoming environment for clients, partners, and staff. The ideal candidate will be highly organized, client-focused, and capable of managing front-desk operations with discretion and efficiency as well as supporting the Business Support Team.
Key Responsibilities:
1. Greet clients, visitors, and staff with professionalism and warmth
2. Manage incoming calls, emails, and correspondence
3. Maintain a clean, organized, and professional reception area
4. Coordinate meeting room bookings and prepare rooms for client meetings
5. Handle incoming and outgoing mail, packages, and courier services
6. Support consultants and administrative staff with scheduling and clerical tasks
7. Maintain confidentiality and handle sensitive information with discretion
8. Assist with travel arrangements as needed
9. Liaise with building management and vendors for office maintenance and supplies
10. Support onboarding of new employees and office-related logistics
11. Contribute to internal communications and event planning
12. Assist with internal process coordination and documentation
13. General administrative tasks to support the business support team
Requirements:
14. Previous experience in a receptionist or front office role, preferably in a professional services or consulting environment
15. Strong verbal and written communication skills in German and English
16. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
17. Professional appearance and demeanor
18. Ability to multitask and prioritize in a fast-paced, client-facing environment
19. High level of discretion and confidentiality
20. Commercial apprenticeship or work experience required
21. Interest in learning new tasks
Preferred Qualifications:
22. Experience with CRM or scheduling software (e.g., Salesforce, Outlook)
23. Familiarity with consulting industry norms and client service expectations
24. Multilingual skills are a plus
Benefits:
25. Attractive salary + profit sharing: We value your performance
26. Flexible working hours: Individual organisation of your working day
27. 30 days of holiday: Generous time off for your work-life balance
28. Company pension scheme: For a secure future
29. Deutschland-Ticket: Sustainable travel within the country
30. Job bike programme: Sustainable mobility option
31. EGYM Wellpass: Access to 8,000 sports and wellness facilities
32. Additional benefits: Mindsurance, workplace glasses, corporate benefits and more
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