Join to apply for the Betriebsleitung (m/w/d) Service Center – KSB Leuna role at KSB Company
Overview
As Betriebsleiter:in for our Service Center in Leuna, you will assume responsibility for the operational and strategic leadership of the site and actively shape the future of our technical service offering—with a focus on pump technology and customer-oriented solutions.
Responsibilities
* Acquisition and customer care: identify market needs, present proposals, and accompany them to a successful conclusion.
* Offer calculation: create and price technical proposals, leveraging proven solutions, especially in the area of medium-sized technology and pump technology.
* Order processing: conduct sales negotiations, finalize orders within your authority, and coordinate the entire order processing including material and external service orders.
* Customer relationship management: maintain and develop customer contacts and ensure structured data maintenance in the ERP system.
* Budget and results responsibility: manage revenue, budget, and cost centers; derive actions for process optimization.
* Complaint management: coordinate complaints with a view to risk minimization and cost reduction.
* People leadership: motivate and develop employees, conduct performance assessments, and support continuous improvement.
* Safety management: ensure compliance with legal requirements and monitor actions from ASA meetings.
Qualifications
* Completed degree in a relevant field
* Minimum 3 years of experience in sales or technical service
* First leadership experience is desirable
* Knowledge of the pump partner program and control technology is desirable
* Technical understanding of the construction, function, and repair of pumps
* Proficient in MS Office and GDI systems
* Strong negotiation skills, initiative, teamwork, and a sense of responsibility
Benefits
* Competitive compensation
* Company pension scheme
* Flexible working-time models
* Individual training opportunities
* Strong career opportunities
* Company doctor & health management
* Job bike
What we offer
* Full-time employment
* Permanent contract
Additional Information
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Industrial Machinery Manufacturing
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