Organization- Shared Service Center - Mainz
Summary
WE CARE FOR PEOPLE SO THEY CAN BE THEIR BEST.
At Hyatt, we are more than just a hotel chain—we are a global family that shares a passion for hospitality. Our 1400+ exquisit accommodations span across 65 countries, offering not just luxurious experiences but also a diverse and international work environment that inspires and nurtures. As part of our team, you will craft unforgettable memories and become part of a dynamic culture that thrives on innovation and excellence. For further information about the company, we invite you to visit our website:
Become a part of the Hyatt family and start your career with us as Global Sales Director in our sales department at Hyatt Services GmbH in Mainz. This role is a limited contract of 18 months.
What We Offer
Global accommodation at Hyatt Hotels at employee rates
Job ticket for public transport in Mainz and Wiesbaden
Company savings plans
Electronic time tracking—no loss of overtime
Personalized training and career programs
Modern workplace in the heart of Mainz city center
Option for a hybrid work model (2 days / week working from home) or full remote within Germany
International team (colleagues from over 50 nations)
Additional vacation day for special occasions
The Role
The Global Sales Director, Leisure & Lifestyle (EAME), drives revenue growth across an assigned account portfolio by proactively managing key leisure accounts and generating transient and group business for Hyatt's global portfolio. The role focuses on strategic account management, business development, and building long‑term client relationships. The position requires regular travel, strong communication skills in German and English, and proven experience with tour operators in the DACH region. Remote work within Germany or office‑based in Mainz is possible.
Your Responsibilities:
Build strong, value‑based customer relationships and identify key decision makers.
Develop and execute strategic account plans, sales activities, and revenue‑generating initiatives.
Identify and qualify new business opportunities and re‑qualify existing accounts.
Coordinate and participate in sales missions, client events, trade shows, and fam trips.
Create and execute account‑specific marketing initiatives with internal and external partners.
Monitor performance, analyze market trends, and maintain accurate CRM data.
Lead or support global account teams to maximize revenue and market coverage.
Represent all Hyatt brands and maintain up‑to‑date product and market knowledge.
Required Skills:
Excellent communication skills in German and English.
Ability to build relationships, collaborate across teams, and work effectively in a global environment.
Strong customer focus and ability to identify and respond to client needs.
Proactive, resourceful, and able to prioritize, solve problems, and deliver results under pressure.
Strong organizational and planning skills with reliability and follow‑through.
High level of self‑motivation, drive, and professionalism.
Proficiency in MS Office and familiarity with CRM/sales tools.
You don't Meet All Criteria? Don't let that stop you We don't expect you to have a "perfect" profile because what is "perfect," anyway? Even if you don't meet all criteria but are interested in the position, feel free to apply. Your personality and dedication matter most to us. If you bring that, we can teach you the rest.
We Live Inclusion: Our company culture is built on diversity, equal opportunities, and inclusion. We welcome applications from individuals with diverse backgrounds and abilities. All applicants, regardless of any disabilities, will be treated equally in the selection process. We strive to create a work environment that respects and promotes everyone's uniqueness.
Interested? Then, we look forward to your application By submitting your application and accompanying documents, you confirm that you have read the provisions regarding the use of the personal information you provided in accordance with the global privacy policy for employees. This policy is available at
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