On behalf of our business partner, we are currently looking for a qualified clerk in customer service. Use our service as a springboard into an attractive company, a service provider in the energy sector in Augsburg. Apply directly online now - or contact us by phone or e-mail and let our friendly colleagues advise you without obligation. By the way: We value equal opportunities and welcome applications from people with disabilities, whose inclusion is of particular concern to us.
Here's what we offer
1. Attractive salary and long-term job security through group affiliation
2. Extensive social benefits, including Christmas and vacation bonuses
3. Up to 30 days of vacation per year
4. Tailored training opportunities and free language courses
5. Personal advice with individual career planning
6. Special conditions when purchasing concert tickets, electronic devices, sports equipment and much more
Your tasks
7. Answering all questions relating to contracts, e.g. tariffs, products and invoices
8. Processing incoming customer inquiries by e-mail, post, telephone and on site
9. Accepting and resolving 1st and 2nd level customer enquiries
10. Carrying out and checking billing controlling
Your profile
11. Completed commercial vocational training
12. Specialist knowledge in processing and customer service
13. Ideally knowledge of the energy industry
14. Knowledge of working with SAP IS-U desirable
15. Strong customer orientation and communication skills
16. Working time model: 38 hours/week