Lead Change & Config Manager
1. Is leading the CCM activities in the Project/Program.
2. Promotes the Alstom Code of Ethics and adheres to the highest standards of ethical conduct.
3. Applies Configuration and Change standard procedures, instructions, templates etc. and ensures that team members do not bypass them.
4. Represents the CCM Métier in project and site meetings.
5. Performs REX for CCM and leads improvements of the CCM activities within their Program/Project and also within the CCM Métier.
6. Ensures the activities and Roles & Responsibilities defined in the Configuration Management Plan (CMP) are applied and followed.
7. Ensures Configuration and Change Management applicable tools are applied.
8. Evaluates and provides or approves the compliance statement on all CCM related requirements ( customer, partner and internal).
9. Ensures all functional representatives involved in their Project are trained on CCM.
10. Reports and escalates any CCM related issues within the Project / Program organization and proposes possible solution.
11. Is accountable and reports on CCM Performance Indicators; derives and manages actions (PDCA).
12. Ensures the execution of CCM audits and DfQ Gates for CCM deliverables.
13. Manages a team of Configuration and Change Managers when applicable.
14. Contributes to CCM training materials development and perform training when required/requested.
15. Performs CCM Audits on demand.
16. Acts as a CCM process correspondent, when requested.
17. Performs configuration management activities, such as: Identification, management and accuracy of items under configuration control. Prepares Configuration Strategy and release notes, following review with stakeholders, for Configuration Baselines, incl. for sub-system target configuration data and ensures consistency. Ensures the establishment of the Configuration Status Accounting Report (CSAR) ( As Build/As Maintained/As Installed) and monitors its compliance. Ensures Supplier Configuration Management incl. CCM requirement negotiation and requested CCM documentation. Ensures the "end-to-end" traceability of every change request including assignment to Baseline and/ or Target Configuration. Documents and assesses deviations from Configuration Baselines and Target/As-Built configurations and ensures they are managed, by waiver, concessions, required changes.
18. Performs Change Management activities, such as: Organizes and leads the Change Boards. Ensures the completeness, correctness, clarity and timeline of Change Requests in cooperation with the Change requestor, throughout all stages of a change request. Monitors Change requests and aligns all project stakeholders on the changes. Prioritizes Change Requests in cooperation with requestor and other involved functions, incl. assignment to a Configuration Baseline.
Facilitates event management ( electrical, software etc.) and transfers it when necessary into the Change Management Process.
Mandatory:
19. Expert knowledge of Configuration & Change Management
20. Detailed knowledge and/or previous experience of Business Process Management, Project Management, Risk Management, Requirements Management Supply Chain, Engineering, Industrialization, Data Management and Document Control inter-related with CCM.
21. Detailed knowledge of Alstom configuration & change processes and related processes of contributing Métiers/ / Functions
22. Above 8 years of experience in a configuration and change management role
23. Work experience in an international environment
Desirable:
24. Experience in the entire CCM lifecycle of a Project/Program.
Competencies & Skills
25. Mandatory knowledge of railway products, railway solutions (signalling, telecom etc.), systems and components
26. Knowledge of CCM tools ( ALM, Clear Quest, Clear Case SAP, PLM, AEC-tpPLM etc.)
27. Ability to communicate with all involved project/program stakeholders
28. Fluent English language skills
29. Systematic, rigorous, proactive and organized with good attention to details
30. Contributing to continuous improvement on processes and standards for CCM
31. Is a team contributor and sets a good environment for team colleagues
32. Driven for results with strong multi-tasking and influencing skills
33. Good knowledge of Microsoft Office
34. Leadership skills
35. Preferable trained to a recognized Configuration and Change Management standard
36. Demonstrates comprehensive communication and negotiation skills and the ability to guide, influence and convince others even without formal leadership
37. Coordinates a team of professionals, team leads and/or supervisors engaged in specific tasks related to CCM.