* Job ID: 503994
* Posted since: 06-May-2026
* Organization: Smart Infrastructure
* Field of work: Research & Development
* Company: Siemens AG
* Experience level: Experienced Professional
* Job type: Full-time
* Work mode: Office/Site only
* Employment type: Permanent
* Location(s): Erlangen - - Germany
The Cloud Operations Manager owns the reliable, compliant, and cost‑effective operation of cloud‑based SaaS applications. The role combines hands‑on operational involvement with service ownership, vendor management, and cloud governance, ensuring production services meet enterprise standards and business expectations.
What we offer you
* An attractive remuneration package
* Access to Siemens share plans
* 30 days of paid vacation and a variety of flexible work schedules that allow time off for you and your family
* Flexible training opportunities for both your professional and personal development that you can tailor to your interests
* Barrier-free locations
Since each of over 300,000 team members feels that other benefits are particularly important, and we cannot list our entire benefit portfolio here, you can find more information here.
The individual benefits are subject to regulatory, contractual, or corporate conditions.
You’ll make an impact by
* You take full ownership of daily operations for our SaaS applications in cloud environments, ensuring reliability, optimal performance, and strict adherence to SLAs
* Building on this, you establish and maintain operational governance for both COTS and third-party SaaS solutions, consistently aligning processes with enterprise, security, and regulatory requirements
* As the primary service owner, you lead incident management and hands-on troubleshooting, conducting Root Cause Analysis and post-mortems to drive operational excellence
* To ensure ongoing improvement, you develop and refine runbooks, operational workflows, KPIs, and escalation processes, while closely coordinating with service providers and vendors to guarantee SLA compliance
* Finally, you collaborate cross-functionally with R&D, Security, Architecture, Finance, and external partners to align cloud operations with strategic business goals and execute end-to-end improvement initiatives
This is how you'll win us over
* Education
o You hold a Bachelor’s degree in computer science or engineering with long-term experience in cloud operations, ideally within an international R&D environment
* Experience & Skills
o Longterm experience operating SaaS applications in cloud environments with full-service ownership
o Proven expertise in incident management, problem solving, and multi-vendor coordination
o Solid understanding of distributed systems, microservices, containerized architectures, and hands-on experience with AWS (ECS, EKS, RDS), Terraform, AWS CDK/CDKTF, GitLab pipelines, Kafka, RabbitMQ, Datadog, and high-level programming knowledge in Node.js, .NET, and Python
* Ways of working
o You are an operations-focused leader with a strong hands-on mentality, structured governance approach, and excellent communication skills across all stakeholder groups
* Languages
o Excellent English skills are required
You are much more than your qualifications, and we believe in the potential of every single candidate. We look forward to getting to know you!
At Siemens, we believe that feeling valued and included is the foundation for doing great work. That’s why we aim to create an inclusive workplace where everyone feels a sense of belonging, and where individual perspectives and experiences are celebrated. Our commitment to fairness and respect extends to every applicant.
As an equal opportunity employer, we welcome applications from individuals of all backgrounds and particularly encourage applications from persons with disabilities.
About us
Imagine charging your electric vehicle as effortlessly as your smartphone. Sounds promising? Unfortunately, it’s not yet a reality everywhere. At Siemens Smart Infrastructure eMobility, we are on a mission to revolutionize electromobility and contribute to a greener, more sustainable future. We’re looking for visionaries like you – people ready to embrace the challenge of transforming the world. Are you ready to take the leap into the future?
Learn more about the department and its products here: https://www.siemens.com/global/en/products/energy/emobility.html
www.siemens.de/careers – if you would like to find out more about jobs & careers at Siemens.
FAQ – if you need further information on the application process.