Greenbone is a globally operating company developing open-source solutions for vulnerability analysis and management. Our products protect the digital infrastructures of organizations of all sizes by identifying security issues before they turn into real threats. We operate in a rapidly growing market and are driven by innovation, flat hierarchies, and a culture of openness. Trust, teamwork, and personal growth are central to how we work - as is a healthy work-life balance.
As part of our strong growth trajectory and global expansion, we are looking for an experienced Technical Customer Success Manager (m/f/d) with a focus on our largest enterprise and public sector customers.
You will take on a key role in the technical support of our clients around vulnerability management. Advising and supporting customers in building, operating, and further developing their vulnerability management
Conducting technical deep dives, workshops, and health checks to continually improve the use of Greenbone solutions
Close coordination with the Product Department to develop our vulnerability management solutions based on customer feedback
Analysing complex infrastructures, supporting architectural decisions, and developing scaling strategies
Supporting the sales process with technical expertise and well-founded feasibility analyses
Several years of proven experience in technical IT security consulting - ideally with a focus on vulnerability management
Ability to clearly and persuasively communicate technical topics at various levels - from administrators to senior management
via Python, Bash, PowerShell)
Fluent German and very good English skills, both written and spoken (both languages are must-haves)
Flexible working hours and 100% remote option
~ A motivated and diverse team with an open company culture
~ Flat hierarchies, direct communication, and genuine appreciation
~30 days of vacation and an attractive pension scheme
~ Job bike, fitness programs, and corporate health management
~ Comprehensive, ergonomic work equipment - also for the home office
~ Family-friendly environment and a healthy work-life balance