At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Trust & Safety AI Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Key Responsibilities
* Content Moderation:
o Monitor and filter inappropriate content to ensure safe and positive user interactions
o Implement and update classifiers to detect sensitive topics and maintain community standards
* Behavior Adjustment:
o Use prompt engineering to guide AI behavior while maintaining natural conversations
* Policy and Compliance:
o Define and enforce content moderation policies that align with company values and legal requirements
o Ensure compliance with global content regulations and ethical standards
o Understand socially acceptable NSFW behavior and clearly distinguish it from prohibited and unacceptable conduct on the platform
* User Feedback and Improvement:
o Collect and analyze user feedback to enhance moderation systems
o Continuously improve user experience based on user interactions and emerging trends
* Multilingual and Cultural Adaptation:
o Oversee LLMs in a multilingual environment to ensure accurate and culturally sensitive moderation
o Address regional and cultural nuances to maintain inclusive and engaging experiences
* Degree in Computer Science, Mathematics, Physics, or related subjects
* Familiarity with content moderation systems and classifiers for detecting sensitive topics
* Proficiency in administering computer systems
* Experience with prompt engineering and LLM behavior adjustment
* Experience in communicating complex technical systems to laymen
* Experience with managing large-scale customer feedback
Soft Skills
* Strong communication & collaborative skills (perfectly fluent in English)
* Ownership and commitment - we’re looking for owners, not renters
* Doer mindset - we are moving fast, and we need people who can find the right balance between software craftsmanship and velocity
* User-centricity - you are proud of what you build, and you share our obsession for an amazing user experience
* #NSFW - you are comfortable building products that are based on uncensored models and content