Are you a detail-oriented and analytical individual with a passion for technical support?
We're seeking a Product Support Engineer to join our team, where you'll play a vital role in providing excellent customer service, resolving technical issues, and collaborating with colleagues to drive business success.
Responsibilities:
* Delivering high-quality technical assistance and product recommendations
* Managing customer relationships and resolving inquiries
* Supporting global teams and marketing initiatives
Requirements:
* Bachelor's degree in Science or Engineering (Optics, Photonics, Physics, or Electrical Engineering preferred)
* Native-level German and English proficiency
* Advanced MS Office skills
* Exceptional communication and problem-solving abilities
Perks and Benefits:
* A competitive salary and comprehensive benefits package
* Flexible working arrangements and hybrid options
* Professional development opportunities and access to industry-leading resources
* Discounted gym membership and other employee perks
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