Job Description
The successful collaboration with last-mile logistics partners (Courier, Express, and Parcel Services) across Europe forms the foundation of our business. We offer our customers a tailored selection of high-quality carriers for the "last mile" to their customers.
In this position, you’ll lead a team of three Logistics Operations Specialists and report directly to the Head of Logistics. You’ll be the key operational interface between Seven Senders and our Last Mile carrier network, ensuring seamless daily performance, strong collaboration, and a consistently high service level for our clients across Europe.
What You’ll Do:
* Lead, coach, and develop a high-performing logistics operations team
* Manage and optimize relationships with our Last Mile delivery partners across Europe
* Oversee day-to-day operations and support partners in resolving issues quickly and efficiently
* Monitor partner performance (KPIs, SLAs) and continuously improve quality and reliability
* Collaborate with internal stakeholders (Implementation, Customer Service, Finance, etc.) to ensure smooth end-to-end operations
* Identify opportunities for operational improvements and drive scalable solutions
Qualifications
What You’ll Bring:
* A university degree in business administration, economics, logistics, or a comparable field of study.
* Comprehensive experience and a solid understanding of logistics processes, with a preference for last-mile logistics background.
* At least 1–2 years of leadership experience, combined with a genuine passion for guiding and empowering a motivated team.
* Fluency in both German (C1/C2 level or equivalent) and English (C1/C2 level or equivalent) to communicate effectively with diverse stakeholders.
* A hands-on, proactive mindset and a high sense of ownership
Additional Information
What we offer:
Flexible & Hybrid Work: Our office is at Alexanderplatz; we have a hybrid working model with flexible remote-office set-up and working hours. And if you wish, you can work from almost anywhere for up to 2 months per year.
Benefits: We offer a corporate benefits platform and German & English language courses.
Mission Zero: Climate-neutral and long-term impact. With our green initiatives, we are reaching climate neutrality for ourselves, and hopefully, we're inspiring the entire logistics sector to join us to create a sustainable future.
Vibrant Culture & Community: We embody collaboration, open doors, and no-fuss results focus, and we are successful with our data-driven and efficient working approach. We like to celebrate and come together, and we strive for a workplace buzzing with energy and camaraderie, highlighted by regular team events, BBQs, and company-wide celebrations.
Inclusive Environment: We value diversity and welcome all applicants regardless of ethnicity, religion, national origin, sexual orientation, gender identity, age, or disability.