DEPARTMENT MANAGER - CUSTOMER EXPERIENCE FOCUS (m/f/d) In Full‑Time F or our ZARA Store in Stuttgart You turn every customer interaction into an experience - every single day. As Department Manager at ZARA, you connect team, service, and processes. You optimize workflows, analyze customer profiles, and develop strategies that make the Customer Experience on the floor tangible. You lead your team with inspiration and a hands‑on approach, nurture potential through individual training, and ensure high service and performance standards are consistently met. You know: A successful store thrives where customers feel valued and your team is motivated to give their best every single day. You keep KPIs, budget, and stock flow in view and make decisions that drive the store forward. Your leadership makes the difference – for your team, the store, and every single customer. What we offer: holiday and Christmas bonuses 30 days of annual leave provide genuine opportunities for development 25% employee discount on all INDITEX brands free M‑membership with Urban Sports Club Free period products available in every store Family Start Time gives additional time for partners following birth or adoption With us, you will find the space and the team to grow – following your own vision. Learning is part of everyday life. Mistakes are part of the process, and your contribution counts. This is the beginning of your story with us. AT INDITEX, WE LOVE YOU FOR WHO YOU ARE! As one of the world’s leading fashion companies, we stand for diversity, support the LGBTQIA community and are actively committed to equal opportunities. The inclusion of people with disabilities is an integral part of who we are. We support you flexibly and individually – in the way that suits you best. Apply now and show us who you are! #J-18808-Ljbffr