Duties Description According to Civil Service Standards but particularly, provide perform entry-level clerical and office support work, including processing transactions and maintaining records in a variety of organizational settings, perform entry-level clerical and office support work, including processing transactions and maintaining records. Any given assignment may encompass a broad or narrow range of activities. General office support includes duties but not limited to the following as below –
•Answer questions from and provide information to various parties regarding agency activities, transactions, and procedures. Refer inquiries as necessary.
•Operate various communication systems such as telephones and computers; and keep records of such communications.
•Operate, and perform basic cleaning and maintenance on, office machines and equipment. Clear paper jams in copiers, scanners, and printers; replace toner cartridges; and clean keyboards and screens.
•Schedule appointments and meetings using various office tools.
•Perform routine processing activities, including checking forms for completeness and accuracy.
Minimum Qualifications There are no minimum education or experience requirements for this title.