Job Description Drive creation of global policies, taking into account lean and least burdensome principles and applicable laws, standards and internal requirements. Ensure alignment with site responsible functions prior to roll-out Ensure consistent and timely quality KPI reporting at global and BU level, collect and review site KPI information for consistency of data and trends Help to create and structure the global process landscape, gathering feedback and continuously analyzing improvement needs Support with the implementation of our global QMS and act as ambassador for it by delivering trainings to the users Coach local process owners in interpreting global process expectations, support process owners with process issues/problems and reviewing for improvement opportunities Assist the Quality Managers in defining data sources related to quality KPI reporting Support Global and Local Quality Management as requested in cross-site activities to resolve business critical issues in the marketplace (e.g. complaints, CAPA's, audits or similar) Act as Business Application Owner for medmix document management system