We are currently seeking an experienced Security Team Manager (STM) to lead day-to-day physical security operations at a high-profile datacenter in Frankfurt. This is a key leadership role responsible for managing and developing on-site security teams while ensuring a safe, compliant, and high-performing security operation.
About the Role
As the Security Team Manager, you will oversee a team of responders, control room supervisors, and administrative security staff. Working closely with the Campus Security Manager and fellow Security Team Managers, you’ll play a critical role in maintaining operational excellence, audit readiness, and strong client partnerships within a mission-critical environment.
Key Responsibilities
* Lead, coach, and manage site-based security personnel, including recruitment, onboarding, training, and performance management
* Ensure strict adherence to policies, SOPs, and compliance requirements
* Oversee daily security operations, including control room and incident response during peak or critical periods
* Manage security systems (CCTV, access control, incident management platforms) and troubleshoot as required
* Conduct audits, maintain accurate security documentation, and submit confidential reports to client stakeholders
* Act as the primary site security contact in the absence of the Campus Security Manager
* Proactively identify risks, security gaps, and opportunities for continuous improvement
* Maintain strong working relationships with datacenter leadership and internal partners
What We’re Looking For
* Proven leadership experience in physical security operations (datacenter experience strongly preferred)
* Experience managing teams in a 24/7, mission-critical environment
* Strong knowledge of security technologies (CCTV, access control, SOC systems)
* Confident decision-maker with excellent communication and stakeholder management skills
* Comfortable working in fast-paced, high-pressure environments
* Advanced IT and reporting skills (Microsoft Office required)
Qualifications
* Associate degree or equivalent experience in security, business management, or a related field
* Experience in security operations, with management experience
* Fluent in German and English (spoken and written)
* Willingness to work a flexible schedule, including nights, weekends, and holidays as required
Why Join Us
You’ll be part of a global, industry-leading datacenter security program where professionalism, innovation, and continuous improvement are valued. This role offers strong visibility, leadership responsibility, and the opportunity to make a real impact in a critical infrastructure environment.