Field Applications Specialist - Germany (Remote)
Empowering Precision Medicine Through Single-Cell Innovation
A pioneering force in the biotechnology space is seeking a passionate and driven Field Applications Specialist to join its expanding team across EMEA. This remote-based role offers an exciting opportunity to be at the forefront of single-cell multi-omics transforming how cancer and complex diseases are understood and treated.
What You'll Do
* Deliver expert pre- and post-sales technical support, guiding top-tier research institutions and clinical labs in oncology and immunology.
* Provide on-site and remote training, empowering users to unlock the full potential of a cutting-edge single-cell multi-omics platform.
* Consult on experimental design, sample prep, and data analysis, helping customers navigate complex workflows.
* Troubleshoot technical issues and ensure rapid, effective resolution in collaboration with internal teams.
* Partner closely with Sales to conduct pre-sales presentations and demos, driving adoption of innovative technology.
* Serve as the voice of the customer-sharing feedback to shape ongoing product development.
* Maintain accurate CRM records to support customer success efforts.
What You'll Bring
* Background in (heme) oncology or relevant experience in selling/supporting oncology research applications.
* Minimum 2 years in a customer-facing role, ideally as a Field Applications Specialist or similar.
* Hands-on experience in pre-sales support for life sciences or genomic technologies.
* Educational background: Master's or Ph.D. in Molecular Biology, Genetics, Biochemistry, or a related field.
* Strong knowledge of single-cell and NGS technologies, NGS background highly recommended; single-cell experience a strong plus.
* Familiarity with bioinformatics tools (Python, Jupyter Notebooks) desirable.
* Excellent communication skills in both German and English.
* Willingness to travel up to 50% to support customer engagements and scientific events.
Why Join?
You'll be joining a mission-led, innovation-focused biotech company that is redefining how we study and treat disease empowering customers to unlock unprecedented insights at the single-cell level. Beyond a competitive salary, this role offers:
* Comprehensive health and wellness benefits
* Flexible remote work environment
* Career development opportunities and internal mobility
* A collaborative and inclusive culture where your contributions matter
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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